Duration: 6+ months Contract-to-Hire
Compensation: $55-65/hr (conversion up to $95k/yr Base + Bonus + Stock Options + Benefits)
Location: REMOTE, however candidates MUST live within 90 miles of ANY of the following locations:
- Nashville. TN
- Cincinnati, OH
- Tampa, FL
- Atlanta, GA
- Austin, TX
- Columbus, OH
- Dallas, TX
- Berwyn, PA
*** U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor or transfer visas at this time. No Vendors/3rd parties. ***
Requirements:
- Must have some experience of OneAutomation Operations/Administrator experience.
- Provide L3 support for OneAutomation Operations and Batch Scheduling.
- Should be able to schedule jobs.
- Define priorities of jobs and dependences of jobs in complex environments.
- Design application via OneAutomation.
- Fix of any job failure, real time batch control.
- Coordinate with application team to fix the batch issues.
- Coordinate with vendor to fix any issues with tool.
- Handle escalations and provide recommendations/updates as needed.
- Well versed with incident lifecycle management.
- Experience to perform people management tasks - track performance and behavior.
- Knowledge on different monitoring tools.
- Service Delivery and Support, Compliance Management, Project Management, Technology Transition, Process Optimization
- Knowledge on Service Management (INC/SR/CHG/PRB).
- Certification (ITIL4, PMP, cloud).
Responsibilities:
- Define system administration requirements and policies.
- Develop and document in the standards and procedures manual procedures for performing system administration that meet requirements and adhere to defined policies.
- Review and approve systems administration procedures.
- Set up and manage end user and administrative accounts and perform access control to batch environment.
- Perform system or component configuration changes necessary to batch tools in conformance with Change Management requirements.
- Provide agent monitoring and troubleshooting.
- Manage patching and upgrade for agent and server as per the latest release.
- Provide vendor management for batch tool.
- Perform internal and external quarterly audit.
- Participate in Root Cause Analysis RCA.
- Participate in Disaster recovery process.
- Team management and Customer facing.
- Knowledge on ITIL concepts (Incident, problem & change management skills).
- Available for on-call scheduling with some evening and weekend work being required.
