Job Title: Sr Business Systems Analyst
Location: Orlando, FL – Onsite every Wednesday
The Company
Headquartered in Los Angeles, this leader in the Entertainment & Media space is focused on delivering world-class stories and experiences to its global audience. To offer the best entertainment experiences, their technology teams focus on continued innovation and utilization of cutting edge technology.
Platform / Stack
You will work with technologies that include Jira, Confluence, ServiceNow, Fidelio, and Seaware.
Compensation Expectation: $50 – 70/hr W2
What You'll Do As a Sr BSA:
Coordinate and generate requirements for new system capabilities or integration changes for our Crew Systems custom applications, including Time and Attendance, Talent Management, Gratuities, Certificate Management, Record Card/HR Systems, Crew Training, and integration with Fidelio (SPMS) and other in-house systems.
Works with the business to capture and document requirements (both functional and non-functional) using a range of techniques such as workshop facilitation, document analysis, sites visit, use cases, scenario modeling, task and workflow analysis
Analyze and identify requirements, gaps, and enhancements coordination with business and technical resources
Coordination with in-house and 3rd party developers on custom development or enhancement projects
Agile facilitation of stand-ups and system delivery
Manage backlog prioritization along with product owner and business
Coordinate activities related to corporate systems and data compliance projects (e.g. PII, PCI, and GDPR)
Provides project management support
Assist with application testing ensuring functionality is working as per business requirements.
Qualifications:
You could be a great fit if you have:
- 5+ years of experience as a Business Analyst or Business Systems Analyst
- Hands on experience with Jira and Confluence
- Agile experience required (overall process, writing stories, collaborating with others to refine backlog)
- CSM or CSPO certification ideal, but not required
- Proven business analyst experience of gathering, implementing, and sustaining business capabilities for custom and off-the shelf technology platforms
- Experience with technology documentation practices such as requirements, meeting/ session notes, and status updates
- Demonstrated collaboration and excellent communication skills
- Preferred: Experience with Cruise Line technologies and industry platforms such as Fidelio or Seaware
