Junior Application Support Analyst
Baltimore, MD
Hybrid (3 days in the office)
12-Month Contract to Hire
Pay Rate - $28.00 - $34.00/hr
The Corporate Security Applications team at one of our largest Fortune 100 Energy clients is looking for an associate-level analyst who is passionate about supporting the maintenance and enhancement of enterprise-wide security applications. Given this team is a bridge between the IT org and various business units, it provides high visibility to many stakeholders across the company, offering significant exposure and impact within the organization.
Qualifications:
- Bachelor's degree in computer science, information technology, or related discipline.
- Experience with software engineering or application support.
- Strong analytical and communication skills to engage with customers.
- Ability to ensure consistent application uptime and resolve issues quickly.
- Proficiency in Java.
- Experience with Boomi and Apigee is a plus.
Responsibilities:
- Provide support and enhancement for enterprise-wide security applications.
- Assist in strategic projects, focusing on ServiceNow and platform integrations.
- Conduct testing of applications.
- Collaborate with stakeholders across the IT organization and various business units.
- Assist with emergency situations related to internal applications.
- Handle enhancement tickets, conduct technical reviews, and perform some coding tasks.
Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
