About Us:
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit www.ltimindtree.com.
Role: D365 CRM Functional Consultant
Work Location:
Bellevue, WA
Description:
- Provide input and advice regarding Microsoft Dynamics 365 CRM capabilities functions and features to clients and prospects
- Conduct handson implementation configuration and development of the various components of Microsoft Dynamics 365 CRM
- Build positive client relationships by developing an understanding of the clients business processes
- Develop analytical and insightful recommendations to meet deliverable targets and complete project tasks within budget and to customer satisfaction
- Perform requirements gathering Business Process Analysis
- Understand customer requirements and advise project team on highly specialized complex solutions architecture and implementation
- Participate as the technical expert in proposal development and presentations to prospective clients
- Adapt to different enduser learning styles when training gathering requirements etc
- Create documentation for clients including PowerPoint presentations and Visio workflows regarding functional and technical requirements design training process engineering etc
- Assist internal resources with support or presales of Microsoft CRM and related integrations
Mandatory Skills:
- 10 - 15 years Microsoft Dynamics CRM implementation experience
- Experience as Microsoft D365 functional consultant
- Experience as a consultant in consulting practice facilitating discovery workshops
- Understanding of business processes issues and technology especially related to the operation of a sales marketing and customer service department within an organization
- Experience creating strong business cases supported by compelling value propositions
- Experience gathering business requirements to be model as is model etc and experience configuring Microsoft CRM modules
- Experience assisting with definition and functional design of conversions and interfaces and functional experience in leading technical team through Microsoft CRM API usage integration development
- Experience of Microsoft SharePoint Business Intelligence tools etc
- Experience of using Connector for Microsoft Dynamics to Integrate Microsoft Dynamics CRM with Microsoft Dynamics GP preferred
- Excellent communication skills
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):
Benefits and Perks:
- Comprehensive Medical Plan Covering Medical, Dental, Vision
- Short Term and Long-Term Disability Coverage
- 401(k) Plan with Company match
- Life Insurance
- Vacation Time, Sick Leave, Paid Holidays
- Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Safe return to office: In order to comply with LTIMindtree’ s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree’s COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree’s applicable processes.
