PURPOSE OF THE ROLE
The Application Engineer is responsible for developing and implementing packaging solutions tailored to meet the specific requirements of customers. This role involves close collaboration with cross-functional teams, including sales, product development, and manufacturing, to design and optimize packaging solutions.
MAIN AREAS OF RESPONSIBILITIES
Collaboration with Sales Team:
- Identify customer needs and develop appropriate packaging solutions.
- Participate in the pricing evaluation of the solutions.
Design and Development:
- Create innovative packaging concepts.
- Provide technical expertise and support to the customers and sales team during the implementation of packaging solutions.
Cross-functional Collaboration:
Collaborate with teams such as sales, production, procurement, and R&D to meet project objectives.
KEY TASKS
1. Business Acquisition Management
- Coordinate activities with cross-functional teams.
- Ensure proper production and quality control processes with manufacturing teams.
- Communicate effectively with internal teams, customers, and suppliers.
2. Development of Packaging Solutions
- Design packaging solutions based on customer requirements.
- Utilize CAD software for detailed packaging specifications.
- Conduct cost analyses for optimal packaging solutions.
- Evaluate prototypes and confirm alignment with customer specifications and cost calculations.
3. Customer Collaboration
- Work closely with customers to understand their packaging requirements.
- Provide technical expertise and support in selecting suitable packaging solutions.
4. Cross-functional Collaboration
- Collaborate with product development, manufacturing, quality control, and sales teams.
- Address technical challenges, incorporate feedback, and optimize designs.
5. Technical Support
- Serve as a technical resource for customers, sales teams, and production staff.
- Assist with troubleshooting product or packaging issues.
6. Feasibility studies
- Evaluate the technical and economic feasibility of proposed packaging solutions.
- Analyze material costs, manufacturing capabilities, transportation considerations, and environmental impacts.
7. Continuous Improvement
- Monitor market trends, technological advancements, and industry best practices.
- Identify areas for improvement and explore innovative packaging techniques.
8. Documentation and Communication
- Develop technical documentation, including specifications, drawings, and reports.
QUALIFICATIONS
EDUCATION
Bachelor's degree in Packaging Engineering, Mechanical Engineering, or related field.
EXPERIENCE
Proven experience in the packaging industry, preferably in a technical or engineering role.
Proven experience with CAD software for packaging design
KEY COMPETENCIES & PERSONAL CHARACTERISTICS TECHNICAL KNOWLEDGE
• Strong understanding of packaging materials, manufacturing processes, and machinery.
• Fluent in English (both oral and written).
BEHAVIOURAL SKILLS
• Problem-solving skills and troubleshooting skills
• Effective communication and interpersonal skills
• Analytical skills
• Customer focus
• Project management skills
• Organizational skills
• Multi-cultural awareness
SPECIAL CRITERIA
• Flexibility to travel as needed for customer visits.
