SUMMARY:
Incumbent is responsible for managing and supporting ongoing enterprise-wide IT-related project activities, tickets and request and program accordingly to ensure they effectively support the organization’s current and future business needs and strategy.
JOB RESPONSIBILITIES:
Manage team of IT supply chain analyst and sr. analyst and drive supply chain related project and support system.
Work with stakeholders to support business strategy, objectives, new technologies and roadmap.
Work with team to support the alignment of technology with the organization’s goals.
Work collaboratively with other IT team, cross-functional team, and vendor to design, develop, and test software that will improve the efficiency and reliability of our distribution center.
Participate in the design, build, validation, implementation, and maintenance of IT application systems and/or infrastructure solutions in support of our current, and future business needs.
Support internal communications related to change request, system upgrades and maintenance.
Communicate succinctly and clearly with cross-functional team leads and senior management regarding project status, resource requirements, issues, and priorities.
Involve in supporting IT and business by participating actively in Incidents, Service Request, Change Request and Reporting.
Manage flow documents, Job Aids, functional specifications, technical specs, create/execute test scripts as needed for projects or initiatives.
Troubleshooting and resolving problems to users on a 24- hours basis including weekend and holidays for business critical and system outages.
Not much travel needed but ready to travel on demand basis to warehouses for project deployments.
EXPERIENCE and QUALIFICATIONS:
BS in Supply Chain Engineering or equivalent strongly desired.
Minimum 5 year of IT supply chain experience of driving projects, managing end to end deployment of supply chain related project.
Knowledge of supply chain process of warehouse management and transportation management.
Understanding of warehouse processes, methods of organizing the warehouse environment, and determining efficient inventory control procedures like storage of inventory, placement of inventory, picking, packing, shipping, and loading.
Knowledge of transportation operations within facility such as planning and scheduling, static routing, dynamic routes, and facility layout.
Willing to learn new tools and applications and take additional roles.
Must possess good analytical skills and excellent problem-solving skills.
Ability to demonstrate proven technical and troubleshooting aptitudes and capabilities.
Experience in Manhattan Associate supply chain software is not mandatory but add on and preferred.
Knowledge of MS excel and MS words.
Knowledge of project management methodologies tools is plus.
Demonstrated ability to handle multiple tasks and address problems creatively.
Effective at developing internal / external relationships.
Professional level verbal and written communication skills.
High attention to detail and quality.
