Job Title: Hybrid Job - Quoting Coordinator
Location: East Syracuse, NY 13057
Duration: 6 Months Contract
Max Pay: $23.95/hr
Comments:
Monday - Friday 8am-5pm
Hybrid: onsite required until fully trained then flexible for hybrid schedule based on business needs.
Responsibilities include but are not limited to:
- Assist team with providing exceptional customer support on expedites for Replacement Component customers, including distributors, contractors, International customers and all internal Carrier customers.
- Provide superior follow up to customers (internal and external, sales managers, and upper management on all expedites)
- Manage expedites via Salesforce and internal systems Communicate effectively with suppliers or internal Carrier plants as well as RC warehouse via email or telephone.
- Collaborate closely with Materials, Purchasing and Engineering groups and other internal departments to resolve all customer needs/inquiries
- Develop and maintain close business relationship with RC warehouse
- Escalate time-critical issues quickly Administration and maintenance of Key Customer Reports & Expedite Reviews as required Administration and maintenance of Expedite Aging Report to support queue resolution for instances of invoiced & cancelled Sales Orders; Inventory in Excess of Customer Commits; and cross functional case resolution for newly inactive parts.
- Programmable Control Board Case Queue management and maintenance via model, serial, and part number validation.
Required Skill Set :
2 + years' work experience in business, marketing, engineering or a related discipline.
Education Qualification :
Education typically acquired through advanced education (e.g. Bachelor)
