Ultimate Staffing is assisting a client in the SW Houston area to find multiple Customer Service reps to assist a Collections Department.
Job Information:
- Temporary-to-hire, In office
- Schedule: Monday - Friday 8am - 5pm
- Pay: $16/HR
In this position, the focus is on collecting monies on delinquent property taxes on personal and business accounts. Responsibilities include inbound and outbound calls in order to set arrangements for debt payment or establish debt payment schedules. Additionally, will also be responsible for maintaining accurate records of all collection activities. Therefore, the right candidate must have proficient computer skills, excellent communication skills, and a friendly demeanor. Excellent communication skills in English and Spanish are required.
Job Responsibilities:
- Excellent customer service tenure and skill
- Excellent phone etiquette
- Excellent communication skills, both written and verbal
- Tactful
- Collection experience preferred
- Bilingual
Requirements:
- Bilingual in Spanish is required
- Previous experience in customer service, sales, collections, or a related role is preferred.
- Attain working knowledge of the Client's processes and requirements and be able to communicate this in a professional matter.
- Working independently and productively without close supervision.
- High school diploma or equivalent required
- Minimum 1-year relevant work experience
- Detail-oriented; data entry
- Reliable/dependable
- Problem solving and critical thinking
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
