JOB SUMMARY
The Inside Sales Representative will be responsible for quoting and closing sales. It is the Company’s expectation that the Inside Salesperson provide the highest level of customer service for the development and maintenance of strong relationships with customers and teammates.
ESSENTIAL FUNCTIONS
- Dedicated support to answer or coordinate responses for all requests from the assigned customers.
- Communicates product specifications, applications and life cycle.
- Helps customers determine the best solution for their needs.
- Responds to requests from customers for information.
- Engages in online inventory management and email communication the majority of the day.
- Provides information on product availability and pricing
- Telephones prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
- Remains knowledgeable and up-to-date on changes and developments in the industry.
- Keeps management informed of all activity, including timely preparation of reports.
- Works closely with Support, Community Management, Account Management and Business Development.
- Works on related projects as assigned.
Desired Skills and Experience
MINIMUM QUALIFICATIONS
- Bachelor’s degree in a business related or technical field preferred.
- Highly accurate with good attention to details.
- The ability to adapt to a high changing environment.
- Be willing to adapt to new ideas.
- Highly motivated self-starter who can work well in a team setting or independently handling multiple tasks simultaneously.
- Excellent verbal and written communication skills.
BASIC QUALIFICATIONS
- Must be computer literate and comfortable using Microsoft Office product suite.
- Respond to customer inquiries and prepare sales quotes.
- Develop a strong relationship with the customer base.
