Summary
Evaluates and repairs customer returned product by performing the following duties.
Essential Duties and Responsibilities (including the following, other Duties may be assigned)
Disassembles, evaluates, reworks/overhauls, reassembles and tests customer returned product.
- Determine components required to accomplish repair.
- Determine labor hours and/or outside processing required for repair.
- Insure conformity to customer audits.
- Perform customer and/or quality control witnessed functions as required.
- Assist Manufacturing Engineering and Engineering in all aspects of hardware manufacturing process and analysis of failed customer returns.
- Follow all requirements for a safe and healthy work environment. Maintains work area in a clean and orderly condition.
- Is qualified to perform the duties listed below, for level I to acceptable quality while meeting or exceeding all time standards per function:
- Perform other related duties as required.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED); 2-5 years related experience in assembly or industrial background preferred or equivalent combination of education equal to the level of MRO technician level I. Ability to read and interpret blueprints and technical instructional. Must be able to follow directions for assembly and inspect own work. Ability to use basic hand tools and work with small parts. Will train incumbent on all aspects of job, if willing and able to learn.
Language Skills
Ability to read and interpret documents in English, such as blueprints, technical instructions, test procedures, safety rules, and procedure manuals. Ability to write routine reports and correspondence in English. Ability to speak and understand English effectively.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in English in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to work in a team environment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.
Work Experience
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, extreme cold, extreme heat, and risk of electrical shock. The noise level in the work environment.
