Product Manager - Baggage Handling Apps (Android)
About the Role:
We are seeking a driven and experienced Product Manager to lead the development of our Android applications for baggage handling systems at airports. You will be responsible for defining the product vision, strategy, and roadmap, ensuring a seamless and efficient user experience for our clients while optimizing operational performance and minimizing baggage mishandling.
Responsibilities:
- Product Strategy & Roadmap: Define and execute the product vision, strategy, and roadmap for our baggage handling apps, aligning with overall business objectives and client needs.
- User Research & Requirements: Conduct user research, gather feedback from baggage handlers and airport staff, and translate their needs into actionable product requirements and user stories.
- Feature Prioritization & Development: Prioritize features based on impact, feasibility, and alignment with the product roadmap. Collaborate with engineering and design teams to ensure seamless implementation, considering the unique requirements of Zebra devices.
- Product Launch & Iteration: Define release plans, manage product launches, and continuously iterate on the product based on user feedback, performance data, and industry best practices.
- Metrics & Analysis: Track key performance indicators (KPIs) related to user engagement, operational efficiency, baggage handling performance, and customer satisfaction. Analyze data to identify areas for improvement and drive product growth.
- Stakeholder Management: Effectively communicate with internal stakeholders (engineering, design, operations, etc.) and external partners (airlines, airports, etc.) to ensure alignment and smooth product development.
- Stay Ahead of the Curve: Maintain a strong understanding of industry trends and emerging technologies related to baggage handling, mobile app development, and Zebra device capabilities.
Qualifications:
- Proven experience (3+ years) as a Product Manager for Android apps, specifically with experience on Zebra mobile devices.
- Demonstrated success in leading the development and launch of mobile products in complex technical environments.
- In-depth understanding of the user experience (UX) design principles and best practices for mobile applications, particularly for enterprise applications.
- Experience with data analytics tools and data visualization for operational insights.
- Strong understanding of baggage handling processes and workflows in airports.
- Excellent communication, interpersonal, and presentation skills, with the ability to explain complex technical concepts clearly to diverse stakeholders.
- Experience working with Agile methodologies and cross-functional teams.
- Passion for technology and a desire to contribute to a seamless travel experience.
Bonus Points:
- Experience with the aviation industry or baggage handling systems.
- Experience with API integration and data synchronization.
- Familiarity with barcode scanning and other RFID technologies.
- Proven ability to work in a fast-paced, dynamic environment with tight deadlines.
