Objective:
- Provide the Chopard experience to all clients
- Meet and exceed sales targets
- Develop potential clients through walk-in traffic
- Maintain and grow existing clients; keep records of milestones and client’s tastes goals for future purchases
- Target new and/or specific jewelry/watch/accessories products to existing clientele
- Assist other team members in sales process as needed
- Constantly utilize all tools and forms of communication to improve results
- Participate in any operational activities as assigned by the Boutique Director; i.e (inventory, receiving of goods, ordering of marketing materials, ordering supplies)
Selling:
- Assist clients in all phases of selling Chopard products, showing respect, knowledge and professionalism
Development of Client Base:
- Continuously build and update client base through all available resources such as phone calls, mails and emails
- Seek out new methods of active client development through social contacts, networking and events
- Consistently enter and update accurate information for client data in appropriate tools, such as Chopard (Sales) Force
- Develop existing client base and reach new prospects
Aftersales Service Activities:
- Provide superior aftersales service to all Chopard clients
- Identify occurring issues and use all available resources to resolve
- Keep management informed of potential product and client issues
- Follow up to ensure full client satisfaction
- Other duties as assigned by management
