The Luxury Sales Associate must provide excellent customer service and show a passion and knowledge for the breadth of product carried at What Goes Around Comes Around. They must consistently meet personal sales goals and are an integral part of the store’s success. Stylists should build a loyal client base by converting new customers and turning them into repeat clients. They must have a professional and courteous demeanor with all coworkers and customers.
Responsibilities:
Selling & Client Service:
· Greet all customers and provide excellent and attentive customer service
· Consistently sell merchandise from all categories carried in store
· Build and maintain a client book
· Meet or exceeds personal weekly and monthly sales goals
· Meet minimum client outreach requirements
Product Knowledge:
· Stylists must consistently build their product knowledge in all areas of the store
· Must have a passion and knowledge of current fashion trends
· Independently researches and gains knowledge to assist in closing sales
Visual Merchandising:
· Must maintain the store standards consistently throughout the day
· Fold, straighten, and adjust product in cases as needed
· Assist with inventory and floor sets when required
Operations:
· Keep store at operational and visual standards during the day and after close
· Complete opening and closing checklists
· Remove unwanted merchandise from fitting rooms
· Follow all procedures in the POS system for ringing up sales
Capabilities:
· Passion for sales, styling, and customer service
· Follows all store policies and procedures
· Is a team player
· Maintains an elevated appearance that is representative of WGACA’s aesthetic
· Record of increasing sales and consistently ranking as a top performer
COMPETITIVE COMMISSION STRUCTURE
