Overview
The person in this role will shadow a tenured resource to be cross trained around Document Publishing, Content Management, and/or Job Scheduling responsibilities, completing day-to-day operations and project tasks, and troubleshooting incidents/problems.
Preferred skills:
- Experience with Confluence, Adobe Experience Manager, Job Scheduling, or Business Intelligence tools (any of the areas the team currently supports)
- Strong written and verbal communication skills to interact with Business and Technical contacts.
- Platform support for shared infrastructure components hosted on-prem and in vendor PaaS solutions.
- Incident and Problem management experience
- Preferred experience with vendor management, PaaS-supporting Content Management, or Document Publishing (Adobe Experience Manager, Confluence)
