Position: Sr. Hardware FA Technician
Location: Oakland, CA
Duration: 4 Months
Job Description:
The client is looking for an action-biased and detail-oriented Sr. Failure Analysis Technician who has a passion for root cause analysis, as well as the hands-on skills to carefully disassemble returned hardware onsite and document findings. You will set up and execute failure analysis plans including product disassembly, as well as monitoring field returns for new issues on an ongoing basis. You will support quality investigations that require technical problem solving and data analysis. You will report directly to the Hardware Lab & FA Lead and also work with the cross-functional team to understand field performance and prioritize new issues. You will work with mechanical and electrical design engineers, quality engineering, product management, data analysis, operations, logistics, and engineering program managers.
Responsibilities:
- Perform hands-on triage to reproduce reported issues on all field returns and coordinate further FA with relevant engineering team
- Share FA findings with cross functional teams to drive containment and corrective action implementation into production, design, firmware
- Coordinate and execute Failure Analysis test plans for special capture FA projects and EFFA programs
- Document detailed FA steps and findings identifying root cause
- Seek alignment with cross-functional team and prioritize based on severity, incidence, and impact of each failure mode
- Provide feedback in issue reviews to determine next steps and ensure product performance, manufacturing and design issues are identified and risks mitigated
- Summarize warranty trends and findings in regular reports for cross-functional distribution as part of overall objective of implementing learnings from previous field issues into the next gen design
Required:
- 5+ years’ experience in consumer electronics within a quality engineering or technician role
- Thorough understanding of how to identify and root cause common mechanical and electrical failures in consumer electronics
- Strong organizational skills and excited to work through complex issues that may not have an established process
- Comfort handling sensitive electronic components
- Strong desire to establish good working relationships within cross-functional teams
- Views every failure as an opportunity to enhance our products
- Experience using hardware lab equipment (optical microscope, multimeter, etc)
Preferred:
- Familiarity with: Snowflake, Jira, Looker, Solidworks, Altium
- Can read electrical schematics
About Us:
Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE® is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential.
Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE® offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE® provides unpaid leave as well as paid sick leave when required by law.
SPECTRAFORCE® is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local client. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
Notice to California Applicants: SPECTRAFORCE® is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com
