SUMMARY OBJECTIVE OF THE JOB:
The Engineering Program Manager is responsible for managing Engineering and QA issues during the development and sustaining business at customer accounts for NMBTC.
JOB DUTIES AND RESPONSIBILITIES:
- Program & Team Support - Support Account Managers, manufacturer’s representatives, and Business Unit Manager
- Communications –
- Responsible for being the main technical and project contact for customers, design center, factories, and other stakeholders involved.
- Act as a main point of contact for customer’s Engineering and QA staff and NMB’s Engineering and QA teams
- Communication & Closure –
- Serve as a subject matter expert on assigned projects by providing guidance and support to all team members
- Owner of communication and closure related to all Engineering issues between the NMB engineering division, factory, and customers
- Ability to prepare and deliver presentations on project status risk and findings to key stakeholders including customers and upper NMB management.
- Product Design - Cooperatively design solutions with customers considering both internal NMB Design and Production Engineering requirements and customer requirements AND/OR
- Produce information to NMB Engineering teams regarding customer product application and design requirements during product design.
- Develop and maintain detailed project plans, ensuring all milestones are met according to schedule.
- Quality Issue Resolution - Drive closure for all quality issues with both customer and internal NMB stakeholders
- Technical Support - Provide information to customers regarding product and technology as related to NMB production capabilities, design for manufacturing, and other business unit initiatives
- Support customer Engineering and Quality audits at the factory by preparing members for customer expectations
- Provide technical support to identify new applications and coordinate with the engineering teams, application engineers, factory, marketing, and sales staff on the development of customer applications.
- Process Improvements – Identify process improvements, make recommendations, and implement resolutions.
- Track project progress and performance identifying and resolving any roadblocks along the way
- Product Development - Work with account managers, customers, and NMB internal groups, factories, and Minebea Headquarters to identify customer needs and solutions
- Stay up to date on the latest industry trends and best practices, evaluate opportunities to introduce Minebea products to potential new customers.
- Relationship Development - Nurture relationships at all levels with the customer.
- Visit customers regularly, either independently - in coordination with the sales team, for interactive customer engineering discussions
- Other - Perform other duties as related to the job function as required
JOB QUALIFICATION REQUIREMENTS/COMPETENCIES:
- Mechanical Engineering Degree preferred
- 3 - 5 years of engineering experience in a related field
- Ability to work in a cross-functional and international organization
- Computer skills required: Microsoft Office, Word, Excel, PowerPoint, drawing/design software preferably Solid Works, Minitab statistical software
- Preferred solid knowledge of ball and roller bearings, grease tribology.
- Excellent written, verbal, and communication skills
- English language skills
SUPERVISORY REQUIREMENTS:
No supervisory qualifications are required for this position.
PHYSICAL REQUIREMENTS:
A normal amount of sitting and standing, average mobility to move around an office, and ability to conduct a normal amount of work on a computer.
SALARY
At NMB, the pay band for this role is between $95,643.00 and $143,465.00 annually, and your base pay will depend on your skills, qualifications, experience, and location. The base pay is a part of our total compensation package and is determined within a range of the pay band process. This offers you the opportunity to progress as you continue to grow and develop your career at NMB.
BENEFITS
- 401(K)
- Safe Harbor
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance & AD&D
- Healthcare & Dependent Care Spending Accounts
- Short-Term Disability
- Long-Term Disability
- Employee Assistance Program
- Sick Leave Benefits
- Paid Vacation
- Paid Holidays
- Tuition Reimbursement
SCHEDULE
NMB offers flexible work schedules to create a better work/life balance.
WORK AUTHORIZATION (REQUIRED)
Applicants must be legally authorized to work for any employer in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
DISCLAIMER
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time.
The job description doesn't constitute a contract of employment and the company may exercise its employment-at-will rights at any time.
The above lists all of the essential functions, education, knowledge, skills and abilities required for this job. These are the minimum requirements; employees must also demonstrate good interpersonal skills, proper attitude and professionalism, acceptable attendance and work behaviors – at a minimum.
