Farmers Bank of Kansas City is growing and need a highly motivated, adaptable, fast-paced Processor! Mortgage loan processors work directly with individual applicants to review loan applications to ensure the application is complete and accurate, a task that requires time and attention to detail. Loan processors ensure the timely and accurate packaging of all loans originated by our loan officers using effective communication with multiple parties involved in the loan process. **This is NOT a remote position**
Job Functions:
- Provide excellent customer service and drive an overall exceptional customer experience using varying forms of communication
- Responsible for processing, managing, and acting as the primary contact of a pipeline of refinance and purchase loans to meet closing deadlines and lock expiration periods
- Maintain a progressing pipeline of Conventional, FHA, and VA loans
- Effective and timely communication to both external customers (Clients, 3rd Parties, Vendors) as well as internal customers (Loan Officers, Underwriters, Closers)
- Maintain and adapt to the changing mortgage guidelines
- Appropriately set borrower expectations for the mortgage process and establish that the processor is the main point of contact until closing
- Hold the responsibility to request, gather, and analyze documentation required from the borrowers, internally and third party for underwriting approval
- Adapt easily to change and provide interdepartmental support
- Strive to exceed productivity expectations and standards
- Set appropriate expectations and point of contact with realtors and other referral sources
- Understand and request documentation requirements for mortgage financing (tax transcripts, paystubs, tax returns, income calculation, etc.)
- To stay highly organized and proactive; able to meet deadlines in a fast-paced environment
- Follows regulatory requirements by protecting information for privacy and confidentiality; displaying discretion in discussing customer information; obtaining proper information and paperwork to complete transactions; following bank policies and regulations.
Qualifications:
- 3+ years industry experience preferred
- Knowledge of Fannie Mae, Freddie Mac, VA, and FHA guidelines
- Proven ability to maintain a pipeline of 30-40 loans of mixed variety
- Excellent oral and written communication skills
- Works well under time constraints and a constantly changing environment
- Must have a team mentality and work well as a member of a group
- Eagerness to delight clients throughout the process and drive overall experiences
- Knowledge of Encompass LOS
- Experience with Day One Certainty Validations and HomeReady
Plus, you are someone who…
- Strives to provide +1 Service to ensure success, to both internal teams and external clients
- Has the upmost integrity, period.
- Is naturally curious - you enjoy seeking out and applying new things in your job
- Knows how to make smart, informed decisions
- Has passion for your job and positive energy that is infectious!
- Cares about your work and performance, and wants to provide impact across the organization
- At times, can be innovative and not afraid to bring big thinking and ideas to the table
- Is able to deliver influential communication to others
Farmers Bank offers a comprehensive benefit package including PTO, Health and Life Insurance, 401K/Profit Sharing, and other benefits.
FARMERS BANK AND TRUST IS AN EQUAL OPPORTUNITY EMPLOYER/VETERANS/DISABLED
Applications can be printed online at www.farmersbankkc.com or picked up at any branch.
Please return applications to:
ATTN: HUMAN RESOURCES
14231 METCALF AVE
OVERLAND PARK KS 66223
FAX (913) 387-5558
or by email to: humanresources@farmersbankks.com
