Job Title: Desktop Support Technician
Location: Evendale, OH 45215
Duration: 2 months Contract to hire
Client: CompuCom Systems
KEY RESPONSIBILITIES:
- Remotely support users that are working from home, while travelling, and while onsite
- Consistently check and work open tickets and tasks, making clear and concise notes, and resolving work in a timely manner
- Proactively preparing equipment (laptops, phones, order forms)
- Follow up on incorrectly filed or missing paperwork/forms with Executive Admins
- Consistently communicate all plans and activities with the Executive Admins
- Work with Executive Admins to keep your scope of users up to date.
Is it a good fit? (Requirements):
- 3+ years of desktop support experience.
- 3+ HP OEM Laptop/Desktop experience.
- A+ Certification
