Step into a leadership role as a Branch Manager at a thriving bank in the Bronx, where you’ll drive customer satisfaction, foster team development, and create lasting community relationships. If you’re ready to make an impact and elevate the banking experience, apply now!
Responsibilities:
- Oversee branch performance, customer experience, and team development.
- Manage finances, ensure compliance, and cultivate strong client relationships.
- Identify and pursue new business opportunities and strategic partnerships aligned with company goals.
- Promote the bank's products and services to enhance profitability and maintain cost efficiency.
- Collaborate with business partners to grow a diverse portfolio of clients.
- Address customer inquiries and complaints efficiently by understanding product features and benefits.
- Engage in community activities that enhance the bank's reputation and meet CRA objectives.
- Lead staff meetings to communicate goals and provide guidance for achieving objectives.
- Schedule staff to ensure adequate coverage and assist in hiring and training.
- Monitor operational reports, verify customer identities, and uphold compliance procedures.
- Ensure branch security and safety protocols are strictly followed.
Qualifications:
- Bachelor's degree in Business or a related field preferred; specialized retail banking training is a plus.
- Minimum of five years of relevant experience in banking or management.
- Proficiency in English; Spanish language skills are advantageous.
- Strong interpersonal and communication skills.
- In-depth knowledge of banking operations, regulations, and retail products.
- Demonstrated management and supervisory experience.
- Basic computer skills, including Microsoft Office proficiency.
- Ability to perform sedentary tasks with occasional lifting (up to 20 lbs).
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity.
Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.
