About The Opportunity
We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!
Why Work For Us
Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!
More About the Role
We’re looking for someone to join the Merchant team as an Engineering Manager who will be responsible for owning and building many key features of Grubhub for Restaurants and our onboarding platform. Our merchant partners have a lot going on – they're making amazing food, marketing themselves, keeping the books, responding to reviews, and the list goes on. Our application is used by hundreds of thousands of merchants all over the country to do those things and more. It's our business to understand their business, and we strive to fit into their workflows and provide an easy-to-use portal to interface with Grubhub.
You will be responsible for a team that will define, architect, build, maintain, and scale new and innovative features for our merchant partners. Our Engineering Managers wear a lot of hats – you will work with other technology teams, product managers, product designers, and business stakeholders to build a top-shelf application used by merchants all over the country.
The Impact You Will Make
- Lead and coach a team of senior and junior engineers tasked with delivering performant, flexible, and scalable features to Grubhub merchants.
- Craft a meaningful vision for the team, working in concert with product managers and other multi-location technology teams. Guide the team as you build out features that deliver frictionless experiences and greater value to merchants.
- Work with product and business leaders to identify your roadmap and build deliverables and timelines.
- Run your team's agile ceremonies. Positively influence the planning, refinement, and execution of your team’s goals in a rapid development environment.
- Build a diverse team while fostering a collaborative and inclusive environment.
- Build and utilize metrics to analyze features as they are deployed to Production to ensure they are functioning as expected and properly alerting when necessary.
- Contribute to the adoption of strong software architecture, development best practices, and new technologies.
What You Bring to the Table
- Bachelor’s Degree in Science, Programming or Engineering related field or equivalent practical experience
- 7+ years software engineering experience including 2+ years of management experience
- Experience managing a team of Engineers and providing mentorship and coaching on career growth.
- Strong proficiency with React, JavaScript, HTML5, and CSS3
- Ability to debug production issues with observability and logging tools.
- Demonstrated ability to use a modern web framework or library such as React
- Pattern of building, owning, and maintaining scalable and reusable apps, features, and components
- Experience working in a test-driven development environment
- Track record of advocating for the adoption of strong software architecture, development best practices, and new technologies
- Experience being self-directed and responsible for deliverables
- Familiar with Agile methodologies
- You will work with your team to monitor and ensure the health of the platform, which includes a 24/7 hour on-call rotation, to ensure a great customer experience
And you exemplify the behaviors we expect of all leaders in our engineering organization:
- Build and enable great teams - Leaders recruit, inspire, grow and empower amazing people and teams. They remove blockers, coach, and build mechanisms to enable scale, efficiency, and quality.
- We recognize, celebrate, and double down on success - Our employees are multi-faceted, recognizing their skills and interests will keep our people engaged and motivated.
- Know what you’re talking about - We dive deep, understanding the subject matter at the absolute not the abstract level. We build trust because we understand and focus on the details. You have shown the ability to gather the data required to make your decisions.
- High Bar - Leaders set the bar high, push the boundaries, and hold themselves and teams accountable.
- Innovative - Leaders think long-term and platform-wide, inventing their way around constraints to deliver breakthrough solutions, not settling for the status quo.
- Make Informed Decisions - We favor data-driven, objective decisions. Never myopic or short sighted, always focused on what’s right for Grubhub. We are also willing to revisit the decision when the world changes.
- Ownership - Leaders own problems, decisions, and messages. We look for people to broaden their responsibility and accountability beyond the things they directly own or have direct influence over.
- Humble and self-critical - Leaders always learn, admit mistakes, and strive to improve.
- Trust and respect - Leaders earn trust through the consistency, transparency, and fairness of their actions. We always treat others with respect.
- Get stuff done - Leaders focus on results. They simplify complexity, executing with a sense of urgency and purpose.
- Communicates Effectively - Listen actively, stay engaged in conversation, be genuine & authentic, understand impact of words and nonverbal cues.
And Of Course, Perks!
- Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.
- Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
- Competitive Pay. You’ll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).
- Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.
- MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
- Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and virtual happy hours!
- Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Relief Fund and donating $1 million to the Equal Justice Initiative in 2020. Employees are also given paid time off each year to support the causes that are important to them.
Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you’re applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to TalentAcquisition@grubhub.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
If you are a resident of the State of California and would like a copy of our CA privacy notice, please email privacy@grubhub.com.
