ESSENTIAL DUTIES AND RESPONSIBILITIES
- Maintain and be primary contact with all team members and department leadership for FMLA and ADA processes.
- Prepare FMLA/ADA packets to provide within 5 days of team member request(s) once eligibility is verified.
- Review physician forms and verify completion of required information, then provide to Benefits Manager for approval.
- Provide Short term and Long term disability forms as needed.
- Submit disability claims online to current company insurance provider.
- Provide monthly report to corporate including all current team member leaves.
- Retrieve insurance premium payments from team members as needed and deliver to appropriate management.
- Prepare and send out monthly eligibility team member information via digital displays, email, social media, physical letters, etc.
- Audit benefit enrollments for completion and verify dependent documents have been received.
- Rotate with other benefit team members to attend weekly new hire orientation and present basic benefit options available to the group.
- Mail out forms and documents to current and prior team members as needed.
- Scan documents to be entered into Datamagine
- Assist via phone or in person with any team member benefit and/or leave questions and requests.
- Other duties as assigned within the scope of this job description.
KNOWLEDGE/SKILLS/ABILITIES
- Knowledge of all applicable laws concerning medical insurance, HIPAA, FMLA, etc.
- Proficient computer skills including Microsoft Excel, Word, Power Point, etc.
- Excellent written and verbal communication skills, customer service and ability to maintain confidentiality
- Must be highly motivated, a self-starter who is able to juggle multiple projects simultaneously and successfully, many with tight deadlines
- Must be able to work well as part of a team as well as work independently.
EDUCATION and/or EXPERIENCE
- Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
