Position: Financial Customer Service Representative
Location: 680 West 10000 South, South Jordan, UT 84095
Set Up: Fully Remote for Training then On-Site.
Pay Rate: $21.99 per Hour
Contract Length: 6 Months *Contract Extension or Conversion to FTE based on Performance, Attendance and Business Need*
Benefits: Paid Weekly, Health, Dental & Vision Benefits Available!
Target Start Date: 10/21/2024, *upon completion of new hire onboarding.
This is a great opportunity to join a leading financial and wealth management organization that offers room for growth and advancement!
Job Description
- In this role, you will be assisting working for a Fortune 500 Financial Giant handling incoming calls and providing account service and resolution.
- This is a high-volume environment that will allow for growth opportunities while you're servicing members with their address changes, account understanding, password resets, etc.
Responsibilities
- Client Support Service Professionals handle incoming phone calls regarding various service inquiries on client accounts.
- Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
- Functional support areas include client's Cash Management products and services, **** Online (client website) and Mobile app, and general account or financial related inquiries.
- Successful applicants will be highly professional, career driven, and committed to World-Class Service.
Skills
- Ability to contribute in a fast paced, team-oriented environment.
- Aptitude to multi-task and adjust quickly to change in a busy financial service center.
Education and Other Requirements
- College Degree Preferred or High School Diploma.
- Experience in financial service center or Call center experience is required.
- Proficiency in Microsoft Word and Outlook programs.
Should you accept an offer for an opportunity, with this client, we do require a background check (7 years and active cases), fingerprinting which will include verifying your education and your employment history for the last 7 years. You may be required to provide documentation (copy of your diploma, W2's or Paystubs) to help us verify this information
