JOB TITLE – Staffing Specialist
GENERAL SUMMARY OF DUTIES: . At the Direction of the Director of Staffing and/or Staffing Manager, the Staffing Specialist is responsible for staffing activities, collaboration with the HCA facilities management staff, planning, communicating and implementing disciplinary action plans in collaboration with Leadership, while managing resources and minimizing costs, and promoting teamwork.
SUPERVISOR – Director of Staffing/Staffing Manager
ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:
Coordination of daily staffing with all designated facilities by effectively anticipating and scheduling needs with the facilities Staffing Coordinator, Nurse Managers and Nursing Supervisors.
Responsibilities for contacting facilities regarding progress toward filling outstanding needs.
Ensure that approval is obtained for all OT booked by HWS or local agency and documents approval in note section of Workforce.
Coordinates confirmation process timely and accurately beginning 3 hours prior to the start of the confirmed shift ensuring that all HWS personnel and agencies are contacted if canceled and offered viable re-route opportunities.
Anticipates and provides resolution to issues based on the needs and expectations of our customers.
Ensures all HWS shifts are confirmed over outside vendor candidates to help with cost reduction
Channels concerns appropriately thru chain of command, deals with conflict appropriately in a private manner.
Treats others with respect at all times; maintains a work environment free of harassment, hostility or violence.
Serves as Liaison between staff, vendors and facilities to meets minimum staffing requirements within established parameters at booking.
Establishes a harmonious relationship with facilities and subcontractors through cooperative contacts.
Maintains confidentiality and appropriate access of all employee information.
Participates in special projects as needed and performs other duties as assigned.
Responds to supervisor and co-workers request for information and assistance in cooperative manger within appropriate time frame.
KNOWLEDGE, SKILLS, & ABILITIES – This position requires the following minimal requirements:
Excellent oral and written communication skills
Utilizes excellent customer service skills at all times
Ability to multi-task
Ability to work well within a team environment
Effectively deals with conflict
Experience using office productivity software tools like Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Outlook, etc
Ability to learn new software programs.
Maintains working area and equipment in accordance with environmental and safety regulations
EDUCATION – High School Diploma and or GED required, Associate College Degree preferred.
EXPERIENCE – minimal one year customer service experiences required, Staffing experiences preferred
PHYSICAL DEMANDS/WORKING CONDITIONS –
- Exert up to20 lbs force occasionally, and/or up to 10 lbs frequently.
- Requires prolonged sitting some walking, standing, repetitive tasks/ motions and stretching.
- Requires clarity of vision, eye-hand-foot coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment.
Requires the perceiving the nature of sounds at normal speaking levels with or without correction; ability to receive detailed information through oral communication, and to make the discriminations in sound
- Requires; dexterity to type
