The Sales Manager, will build and oversee a team of Business-to-Business (B2B) Direct Sales Representatives focused on generating sales to Business customers. The manager is responsible for coaching and developing Direct Sales Representatives, maintaining the outbound telemarketing operating structure, and leading the team towards achieving sales quotas. This role involves providing leadership to achieve sales objectives, operational enhancements, process compliance, and collaboration within the team and across the sales channel.
Key Qualifications
- Leadership and Team Development
Prove
- n experience in building, leading, and developing a high-performing B2B Direct Sales team.Stron
- g ability to coach, mentor, and train sales representatives to increase productivity and maintain sales goals.Demon
- strated success in setting goals and objectives for the sales team and implementing strategies to enhance performance.Sales
- Strategy and ExecutionExper
- tise in developing and executing outbound lead generation strategies to optimize contact rates and drive sales.Abili
- ty to set realistic and achievable sales quotas and develop plans to meet and exceed these targets.Exper
- ience in designing and managing sales campaigns, promotions, and initiatives to stimulate sales growth.Opera
- tional ManagementStron
- g organizational skills to maintain all aspects of the outbound telemarketing operating structure.Exper
- ience in process optimization to enhance efficiency and effectiveness in sales operations.Commi
- tment to ensuring compliance with company policies, industry regulations, and quality standards.CRM a
- nd Data ManagementProfi
- ciency in using CRM software to manage customer data and sales activities. Abili
- ty to ensure CRM systems are accurate and up to date on a daily basis, leveraging data for strategic decisions.Commu
- nication and CollaborationExcel
- lent communication skills to foster a collaborative environment within the team and across sales channels.Abili
- ty to serve as a liaison between the sales team and other departments, ensuring smooth communication and coordination.Custo
- mer Relationship ManagementStron
- g focus on maintaining high levels of customer satisfaction and promptly resolving any customer issues.Abili
- ty to develop and maintain strong relationships with key clients and stakeholders.Analy
- tical and Problem-Solving SkillsStron
- g analytical skills to track and analyze sales metrics, prepare reports, and present insights to management.Abili
- ty to identify and implement improvements based on data-driven insights.Adapt
- ability and InnovationAbili
- ty to stay updated on market trends, competitor activities, and industry developments.Encou
- ragement of a culture of innovation within the sales team to continuously improve sales strategies and operations.
Preferred Qualifications
- Bachelor’s degree in Business, Marketing, or a related field.
- Minimum of 5 years of experience in SMB direct sales, with at least 2 years in a supervisory or managerial role.
- Experience in the SMB sector or a related industry.
- Proficiency in sales and CRM software such as Salesforce, HubSpot, or similar.
