Job Title: QA Manager
Job Type: Contract (Thru 6/30/25 with likelihood of extension)
Job Location: Tallahassee, FL (On-Site)
Day to Day Responsibilities:
- Will be responsible for managing the definition, implementation and integration of quality principles and processes into the design and development of Software IT Processes.
- Ensures that quality methods and procedures are executed
- Ensures that products, applications, and systems are in compliance with established quality standards and meet customer requirements
- Analyzes best-in-class processes, establishes customer satisfaction metrics, understands the interaction and relationship of business operations and operating systems and network processes
- Champions the application of quality principles in business and IT processes through training, meeting and team facilitation, communication programs, and team building activities
- Responsible for researching, developing, and implementing testing methods and procedures
- Ensures that products meet the highest quality standards
- Monitors and reports on defects.
Required Skills and Experience:
- 5+ years of experience working with automated testing tools such as selenium, scripting languages and SDLC.
- 5+ years of experience coordinating external vendors and managing vendor relationships
- 5+ years of experience working in a structured PMO
- Excellent Analytical, problem solving and decision-making skills
Preferred Qualifications:
- Develop, implement, and maintain QA strategies, policies, and procedures that ensure the quality and reliability of software products
- Lead and mentor a team of QA engineers, fostering a collaborative and high-performance environment
- Oversee all aspects of the QA process, including test planning, test case design, test execution, and defect management
- Continuously improve QA processes to enhance efficiency and effectiveness, leveraging automation and other advanced testing techniques
- Serve as the primary point of contact for vendors regarding quality assurance matters
- Ensure that vendors adhere to established quality standards and contractual obligations
- Coordinate with vendors to conduct joint testing activities, resolve issues, and implement corrective actions
- Evaluate vendor performance regularly and provide feedback to improve product quality
- Work closely with product managers, developers, and other stakeholders to understand requirements and ensure they are fully tested
- Participate in design and code reviews to provide a QA perspective
- Communicate quality metrics, testing progress, and product readiness to senior management
- Stay current with emerging trends and technologies in software testing and quality assurance
- Lead the implementation of automated testing frameworks and tools to enhance testing efficiency
- Troubleshoot and resolve complex technical issues that may arise during testing
- Ensure comprehensive documentation of test cases, test results, and QA processes
- Prepare detailed reports on product quality, testing outcomes, and any areas for improvement;
- Experience with Waterfall Methodology is preferred
- Certification in Quality Assurance (e.g., ISTQB) is a plus.
