Job Title: Computer Support (Infrastructure Engineer)
Pay rate: Open for discussion
Duration: Until 04/30/2025
W2 contract only (No C2C)
Location- Atwood, Kansas, 67730
Additional Information:
- This is for one, 1st shift position (7 am to 3:30 pm) - will work ONSITE
- OT is possible
- Metatarsals are required on the first day
- Some travel between SurePoint Ag and SurePoint Electronics locations using personal vehicle is possible
- Visa sponsorship is not available, now or in the near future, for this position
- The manager is looking for candidates who will not have to relocate far for this position
Job Description:
Provide onsite deskside support to the SurePoint Ag location through performing the following duties
Job Duties:
- Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.
- Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.
- Responsible for effective e-mail communications and ability to create and maintain basic
- documents/records: TYPICAL EXAMPLES: --contact lists --process logs --problem incidence reports --customer information updates – exterior ship orders --inventory, maintenance or other service records--handling standard facilities administration requests
- Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
- Maintains equipment, supplies, data supporting processes or operations. Typical examples includes scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers.
- Applies some technical knowledge in the support of processes or operations TYPICAL EXAMPLES: --understanding basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets.
Job Requirements:
- Knowledge of computing and networking concepts and fundamentals
- Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
- Knowledge of computer security policies and a general overall knowledge of computer security concepts.
- 1 year or more IT experience preferred, but recent college graduates will be considered
Education Requirements:
Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent
At this time, the position has only been approved for 6 months.
Business casual dress code. Will need metatarsal shoes for first day of assignment.
Cross border work is not permitted for this role.
*** If this position may be interested to you, please email me back at somp767@kellyservices.com with your most up to date resume in word format) and advise the best time and number at which you can be reached****
