Responsibilities:
• Provide administrative support to cross-functional project teams for smooth operation.
• Oversee project plans and manage tasks to ensure timely completion.
• Facilitate recurring meetings to discuss project updates and address any issues.
• Offer support across a variety of systems and processes for optimized functionality.
• Troubleshoot system-related issues promptly and effectively.
• Manage system configurations and onboarding of new users.
• Address data discrepancies and build comprehensive reports for management.
• Conduct system audits and engage in continuous improvement of operational processes.
• Research system capabilities, prepare gap analyses, and coordinate system enhancements.
• Act as a liaison between various functional, technical, and operational teams, facilitating clear communication.
• Document functional requirements for system development and integration.
• Guide the prioritization of software development projects based on business needs.
Requirements:
• Minimum of 5 years of experience as a Business Systems Analyst in the Transport industry
• Proficient in using Atlassian Jira
• Demonstrated knowledge of Business Systems
• Experience in Database management
• Proven skills in AB Testing
• Familiarity with Agile Scrum methodologies
• Understanding of Business Process Functions
• Capability to prepare and maintain Business Requirement Documents
• Experience in Project Management
• Proficient in Application Integration
• Experience in Implementations management
• Excellent communication and team collaboration skills
• Bachelor's degree in IT, Business, or related field is preferred
• Proactive, analytical, and solution-oriented approach to problem-solving
• Ability to handle multiple projects and meet deadlines
• Willingness to stay updated with the latest industry trends and advancements.
