As of September 9, we have rebranded to PTR Global, a Pinnacle Group Company.
Job Title: Mail Center Specialist
Location: San Francisco, CA 94105 (Onsite – 5 days/ week in office)
Duration: 4 months (possibility of extension or transitioning to a permanent position)
Work Schedule: Monday-Friday, 8:30am-5:00pm (40 hours per week)
Overview
We are seeking a dedicated and detail-oriented Mail Center Specialist to join our team in San Francisco. This role involves managing mail and package deliveries, providing excellent customer service, and maintaining organized and efficient mail center operations. The ideal candidate will be proficient in basic technology, possess strong communication skills, and be capable of lifting up to 30lbs.
The team is small and operates out of two buildings. The role involves data entry, customer service, and physical tasks such as lifting and deliveries. The ideal candidate should be confident with technology, capable of independent work, and effective in team collaboration.
Key Responsibilities
- Accept deliveries from carriers and log packages into the internal client system.
- Transfer packages between buildings.
- Follow and respond to internal communications within Slack and email.
- Assist at the customer-facing mail center where employees pick up mail, ship outgoing mail, and receive assistance for other requests.
- Create shipping labels.
- Respond to tickets in the internal client system.
- Complete mail and ticket audits.
- Organize and keep mail center spaces clean and orderly.
Must-Have
- Customer service
- Strong verbal and written communication
- Proficiency in Google Suite and other basic technology
- Ability to lift up to 30lbs
Teachable
- Client Culture
- Creating shipment labels
W2 only / Not open to C2C
If you're interested, kindly send an email to yashita.venseyani@ptrglobal.com
