Kforce is a solutions firm specializing in technology, finance & accounting, and professional staffing services. Each year, we help more than 30,000 people find work. We partner with more than 3,000 companies, including a significant majority of the Fortune 500, to find solutions for their talent, team and project needs.
At Kforce, we thrive on building lasting relationships and making a positive impact on the lives of all we serve. Our national network of 2,000+ associates support our ability to meet the needs of customers of all size.
We are proud of the culture we've created. Our people enjoy a hybrid work environment where flexibility and choice are empowered by trust and technology. Our office occasional approach gives Kforcers the ability to achieve high performance levels while designing their best lives. Join the Kforce family and we will support you with expert training, innovative tools, and a team of great people. Together, we can achieve powerful results. At Kforce, We Love What We Do. We Love Who We Serve.
SUMMARY:
Responsible for the planning, execution, cultivation, and monitoring of account acquisition and penetration of customers in designated segments. Regularly calls current and prospective clients to obtain orders for Kforce services to ensure customer satisfaction. Builds solid, profitable relationships with clients through the delivery of exceptional service characterized by mutual respect, understanding, and trust.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Engage in client development activities. Activities include but are not limited to: sourcing, initial client qualification, identifying potential end users/decision makers, establishing contact relationships, completing company and department profiles, candidate marketing, identifies cross-selling opportunities, identifies national/third party/vendor on premise opportunities, schedules and conducts new client visits (virtual or by local office)
- Ensure local market alignment with initiatives related to client targeting.
- Call prospective or existing clients to obtain and/or close agreements for services or identify new hiring managers.
- Conduct follow-up activities to ensure customer satisfaction.
- Conduct market research and qualify/classify target accounts within assigned geography. Keep abreast of market dynamics and trends within specific market and region and forecasts client demands.
- Establish client expectations and effectively communicates to appropriate parties. Advise client on staffing solutions. Introduce Account Manager or Recruiter (when applicable) who will be assigned to service account after business relationship has been established.
- Coordinate with Recruiter once a job order need has been identified and obtained.
- Leverage current systems to track and maintain current and prospective clients.
- Determine and implement appropriate marketing techniques for market, industry, and region. (e.g. e-collateral)
- Complete required reporting and paperwork on a timely basis.
- Develop and execute daily plan.
KEY SUCCESS INDICATORS/ATTRIBUTES:
- Demonstrate excellent problem-solving and negotiation skills.
- Proficient at handling difficult client negotiations with professionalism and respect.
- Possess the ability to influence and persuade to achieve desired outcomes.
- Possess sound judgment and reasoning abilities.
- Demonstrate strong drive for results and success; convey a sense of urgency to achieve outcomes and exceed expectations; persist despite obstacles, setbacks, and competing influences.
- Develop and maintain relationships with key business partners by building personal credibility and solid trust.
- Demonstrate ability to self-motivate, set goals and meet deadlines
EDUCATION AND/OR EXPERIENCE:
Bachelor’s degree preferred.
LOCATION:
This position must sit in Miami, FL; hybrid remote environment
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
