Join the Future of Server Technology as a Server Repair Technician
Location: Round Rock, TX
About the Role:
Are you a tech enthusiast with a passion for server technology and problem-solving? We’re looking for a Server Repair Technician who’s ready to roll up their sleeves, dive into complex hardware, and ensure every server is optimized to perfection. In this role, you’ll be at the forefront of diagnosing, repairing, and customizing servers to meet unique partner specifications. Whether it’s in the facility or on-site with clients, you’ll be the go-to expert, ensuring that servers operate smoothly and exceed expectations.
If you enjoy being hands-on, traveling to different locations, and resolving tech challenges in real time, this is your chance to make an impact in the world of server technology. Your work will directly support the operations of our partners and keep their businesses running seamlessly.
What You'll Do:
- Diagnose and repair server hardware and software issues to ensure seamless performance.
- Collaborate with partners to understand their unique build needs and deliver flawless servers.
- Test and verify each server's functionality before deployment, ensuring top-quality results.
- Document the repair process, modifications, and results for reference.
- Travel to client sites to troubleshoot and resolve server issues post-deployment.
- Provide both on-site and remote technical support, ensuring minimal downtime for customers.
- Handle on-call duties for urgent repair needs, which may include travel to customer sites.
- Stay updated on the latest server technologies to continuously improve service quality.
What You Bring:
- Expertise in server hardware (motherboards, processors, memory, storage) and troubleshooting.
- Proficiency in operating systems like Windows Server and Linux.
- Strong problem-solving skills, with the ability to handle multiple tasks independently.
- Exceptional communication skills for collaborating with both partners and customers.
- Flexibility for shifts, overtime, and on-call duties, including travel.
- Ability to lift and handle equipment over 50 lbs.
Preferred Experience & Certifications:
- 3+ years of experience in server repair, with a focus on customized builds.
- Degree in Electrical Engineering, IT, Computer Science, or related field (preferred).
- Certifications such as CompTIA Server+, Microsoft Windows Server Specialist, or Red Hat Certified System Administrator.
- Manufacturer-specific certifications (EMC, Dell, Cisco, etc.) are a plus.
- A+ certification is also a bonus.
- Experience in customer-facing roles is highly valued.
Why This Role?
This is more than just a repair job. It’s an opportunity to be a key player in delivering high-quality server solutions that keep businesses running smoothly. You’ll have the chance to travel, solve complex problems, and work alongside talented individuals who are as passionate about technology as you are. Plus, you’ll grow your skills in an environment that values innovation and hands-on expertise.
Ready to take your server skills to the next level? Apply today and join a team that’s shaping the future of server technology.
