Are you observant? Good with people? Love to be active and walking? This is the job for you!
If you want to work for the Premier Security Service provider in Austin, we have an outstanding opportunity for Security minded individuals with at least one year Security experience and 3 -5 years Security and/or related experience such as military, first responder / law enforcement, and/or customer service and you’re looking for a varied work assignment and growth potential- this is the role for you. You must have demonstrated flexibility and the ability to secure high rise office buildings, high-end retail, conduct mobile patrol and understand that “customer service” is a critical part of your success. Sound like you?
Our Full Time Flex Officer is open, and if you are looking for career growth, this is the role you want to occupy! You will work at a variety of sites, so no boredom here – and you get to work with multiple Managers throughout the company which gives you great visibility. We ask that you can be scheduled 5 out of 6 days, so this is where the adaptability comes in. You won’t work 6 days, (unless YOU want overtime), but you will be covering open posts so the ability to schedule you when needed is critical.
Since you will be trained to drive company vehicles, you must be at least 25 years old, with a clean driving record for the last 5 years..
Some of the main job responsibilities include:
- Conduct patrols of the property checking for irregularities and inspecting protection devices and fire control equipment
- Monitor CCTV, access control systems, where available
- Maintain strict control and accountability for all assigned keys and badges
- Responsible for maintenance and daily inventory of all equipment issued
- Scan checkpoint tokens to record property tours, document results via tour reporting software. Maintain 100% rate tour accuracy and completion
- Write detailed and accurate daily reports of incidents or irregularities for submission to the customer; utilize mobile tour application for reporting, where available
- Maintain a thorough knowledge and understanding of the property’s post orders; follow instructions as documented in the post orders
- Remain alert for the presence of unauthorized persons, trespassers, and/or security violations
- Approach suspicious persons, escort trespassers off property and call the police, if needed, following protocol for issuing a criminal trespass notice
- Assist visitors and customers by answering questions and giving directions; maintain high level of professionalism and customer service
- Exercise judgment and use discretion in dealing with emergencies and security violations encountered
- Determine whether first response should be called to intervene directly (asking for assistance when deemed necessary and time allows), to keep situation under surveillance, or to report situation so that it can be handled by appropriate authority
- Follow up on all customer and management requests
