Why Acreage CCF NJ, LLC?
Acreage CCF NJ LLC, Doing Business As The Botanistis a subsidiary of Acreage Holdings, Inc., a leading vertically integrated, multi-state operator in the United States cannabis industry. Acreage dug its roots in the cannabis industry back in 2011 and has successfully grown its footprint across several states ever since! Acreage also continues to expand its brands such as The Botanist, Superflux, and Prime in current and new markets.
As industry leaders today, we have a responsibility to create a sustainable, diverse, equitable and inclusive industry for present and future generations. We stand strong behind our mission, which is to combine operational excellence with a burning passion, by cultivating, producing, and dispensing the highest quality cannabis products and brand experienced. By making quality cannabis accessible, we hope to inspire everyone to embrace cannabis as a force for good in the world.
Who you’ll work for: Acreage CCF NJ LLC, DBA The Botanist
Our Culture:
Here at Acreage CCF NJ LLC-The Botanistwe believe in people first. We value our people and encourage continuous opportunities to learn, develop, and grow. We pride ourselves in innovation and passion for the cannabis industry.
We are always looking for motivated people who share our vision to join our team. Think you have what it takes? Then come grow with us!
About the Role (job title and summary):
The Dispensary Manager is responsible for ensuring the efficient operation of the dispensary by overseeing and directing all day-to-day operations, including overseeing an Assistant Dispensary Manager, Inventory team, and all Dispensary Associates with the goal of improving KPI’s and revenue. The Dispensary Manager will possess outstanding customer service skills, a problem-solving attitude, attention to detail, strong interpersonal and management abilities, and solid administrative and time management skills. The Dispensary Manager is responsible for upholding the mission and values of the company and ensuring that his/her team always delivers Member Service Excellence.
How you’ll make a difference (required duties and responsibilities):
- Ensure all members of the facility deliver a superior level of customer service in person, on the phone or through electronic communications.
- Oversee and manage efficient and compliant operations including but not limited to inventory management, cash management, employee scheduling, member in-take, and overall record keeping
- Ensure proper training of all dispensary personnel on SOPs, customer service expectations, cannabis 101, and key compliance regulations, and hold accountability fairly and consistently when standards are not met
- Monitors product selection, assortment and sales trends and partners with buyer and manager to flag any revenue opportunities
- Analyze business results to strategize and enable achievement of KPI’s including but not limited to sales, customer service, inventory, payroll cost and operating expense.
- Partner with Marketing to communicate our savings, selection and service to the community with goal of increasing sales and customer counts.
- Lead and encourage effective communication amongst the dispensary team fostering a positive work environment.
- Keep executive management team briefed on ongoing business operations and opportunities and escalate any concerns timely
- Partner with Human Resources for talent selection, onboarding, offboarding, employee relations concerns and talent development
- Consistently model professionalism and serve as a role model to the dispensary staff during periods of high stress and ambiguity.
- Maintain a clean, safe, and welcoming environment inside and outside the facility with a high attention to detail and regularly review facility needs and communicates them to the appropriate parties
- Collaborate with shared services such as compliance, IT, and accounting and appropriately communicate facility needs
- Submit requisitions, invoices and approvals on timely basis. Collaborate with finance and accounting to manage vendor payments prioritize invoices for payment.
- Stay up to date on cannabis industry trends, changes to compliance regulations, product knowledge and vendor relationships, keeping relevant personnel informed, to optimize business operations and results.
Skills to be Successful (minimum qualifications):
Education and Experience
- Bachelor’s degree preferred
- 5+ years of progressively responsible experience in a high volume, fast-paced, customer-facing team management. Cannabis industry experience is desirable
- Demonstrated track record in retail management including financial indicators and budgets
- Demonstrated leadership skills resulting in engaged proficient team members
Computers and Technology
- Highly Proficient in Microsoft Outlook, Word, Excel and PowerPoint
- Strong knowledge of and proficiency with Point of Sale, inventory and transaction tracking systems used to facilitate sales and operations.
Perks & Benefits:
- Full suite of medical, dental, and vision insurance
- Paid parental leave
- 401 (k)
- Paid Time Off
- Short Term and Long-Term Disability
- Employee Assistance Program
- Employee life insurance and supplemental life
- Spouse and child life and ADD&D
- Pet insurance
- FSA and HAS available
*Based on eligibility.
Schedule:
- Must have night and weekend availability working non-traditional business hours periodically to maintain appropriate oversight and approachability for all shifts
**Subject to change as business needs.
Work Environment and Physical Demands:
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.
Manufacturing environment that requires extended time standing, walking, bending and reaching. Ability to carry up to 50lbs for up to a distance of 100ft may be required. Occasional extended and repetitive use of arms, hands and fingers to cut and manipulate small objects. Ability to work in a humid and pollinated environment.
Code of Conduct:
All employees are expected to represent the values and maintain the standards contained in the Code of Conduct.