Reporting to the Regional Operations Manager, the ABM is responsible for activities related to the following areas, but not limited to:
Operations management, strategic planning, process improvement, business planning, staff management, route planning as well as periodic and ad hoc reporting.
Responsibilities
∙ Manage daily work and safety of delivery drivers, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service
∙ Analyzes live and historical data to ensure accuracy for maintaining optimal delivery plans and customer frequency
∙ Manage labor hours and directs labor activities to stay within budget
∙ Coordinates required vehicle repairs and maintenance with the Fleet Manager ∙ Reviews delivery productivity
∙ Coordinates with Safety Department to aid in training, associate observations, up - dating preferred work methods, and routine safety inspections
∙ Submit and respond to ideas to improve associate engagement
∙ Ensure delivery drivers comply with local, state and federal regulatory agencies ∙ Prepare work schedules including extra work days and shifts as needed ∙ Assist with the training of new associates
∙ Complete driver payroll
∙ Make recommendations for disciplinary action and behavior modification where required ∙ Communicate with sales management to collaboratively resolve any customer opportunity or issue
∙ Interpret, train and consistently enforce company policies and procedures ∙ Direct travel, fuel, supplies, inventory, and labor within budget
∙ Ensure all policies and procedures are followed.
∙ Serve assigned geographical area customers
∙ Ensure compliance with all D.O.T and Hours of Service regulations
∙ Ensure accuracy and timeliness of all field communications
∙ Conduct associate ride along and safety audits
∙ Ensure maintenance and compliance of all assigned assets
∙ Travel up to 50% of the time within an assigned geographical area
∙ Other duties and projects as assigned.
Qualifications
∙ A four-year degree, or at least 4 years of experience in a management position ∙ 5+ years’ multi stop route management experience; Beverage Carbonation (BevCarb) industry preferred, but not required.
∙ Working knowledge of OSHA, DOT, and FDA regulations as they apply to the compressed gas industry.
∙ Proficient working knowledge of Microsoft office applications. Google Suite knowledge preferred.
∙ Ability to develop and manage a team while promoting inclusivity, diversity and teamwork in a remote management work environment
∙ Ability to analyze data, connect it to real-world variables, and utilize it to correct team routines and standards
∙ Strong business acumen supported through P&L management
∙ A confident, decisive communication style and the ability to motivate your team ∙ Comfort with setting reasonable but ambitious goals, and supporting employees as they seek to achieve and surpass them.
∙ Ability to work independently and under some pressure to meet deadlines.
∙ The willingness to learn, be hands on and take the lead on strategy and planning ∙ Excellent customer service, communication and interpersonal skills
∙ Excellent organization, documentation and follow-up skills.
∙ Mechanical aptitude.
∙ Ability to routinely lift 25 – 75 lbs., and occasionally lift 76 to greater than 100 lbs. ∙ Ability to perform work during prolonged standing up to 8 hours; Frequent bending, stooping, crouching, reaching, grasping, feeling and repetitive motion also required.
∙ Ability to perform functions during occasional climbing, balancing, kneeling, pushing, pulling and finger activities.
∙ Must be able to work outdoors in temperatures ranging from -10 to over 110 degrees. ∙ Ability to read and comprehend Safety Data Sheets (SDS).
∙ Must be able to work a flexible schedule to meet management requirements and customer expectations.
Skills:
∙ Ability to manage multiple priorities in a fast paced environment
∙ Strong organizational, team and communication skills
∙ Working knowledge of Google suite of business software
∙ Experience working with SAP and PowerBI
∙ Detail orientated with analytical, time management, and problem solving skills ∙ Communicates with clarity, in writing, verbally in one-on-one or group situations
Other:
∙ This role may in a hybrid work environment, with the need to work from the office and from home.
∙ No relocation assistance is being provided.
Airgas would like to thank all candidates for their application; however only those selected for an interview will be contacted.
