Job Title: Salesforce FSL Technical Architect
Work Location: Remote (EST or CST based candidates only)
Type: Fulltime
Mandatory Skill (Must Haves):
Note: FSL Certification and minimum 2 to 3 project exp is must.
Job Description
Total Exp 16-18 years
Skillsets
Expert in Field Service Lightning Sales Cloud Service Cloud Community Cloud LWC
Hands on implementation knowledge of Salesforce Products and APIs
Offers best practice advice and recommendations to clients often extending beyond Salesforce to topics around overall systems architecture and CRM strategy
Leads technical requirements gathering or design workshops to derive the envisioned solution along with detailed architecture design and technical specifications
Provides Salesforce architecture design expertise in integrating the Salesforce solution to client’s ecosystems
Provide technical governance and risk management during presales and delivery
Develop creative solutions that solve our clients business and technical problems
Leads and facilitates project delivery to define business functional and technical requirements
Capable of defining business processes using CRM SFDC best practices
Develops data integration data migration and DevOps deployment strategies
Provide coaching and establishing standards to development team during the implementation phase
Preparation of Demonstration orchestrating Proof of Concepts and benefit realization
Manages direct reports and mentors junior team members
Engagement with clients stakeholders to understand their needs provide meaningful solutions and build strong relationships to be the trusted partner
Perform solution effort sizing and define delivery plan
Assess advocate for and approve external technologies such as Salesforce AppExchange packages for their suitability
Engage in practice development initiatives and runs knowledge sharing forum
Identify and develop employee skill matrix on technology industry and soft skills to cater for the pipeline demand
Proactive problem solving skills and ability to suggest trade off on solutions between OOTB and custom code
Identify and work on the Account Mining activities to generate more revenue
Required
A proactive personality with a can-do attitude
Excellent relationship building skills
Strong analytical skills with the ability to observe trends Able to actively make suggestions based on the results
Available and responsive to question clarifications and instructions
Ability to tailor communication to multiple audiences at all levels
A self-starter experienced in leading projects or delivery work streams
Outstanding written communication skills
Ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence
A strategic approach to solution design with proven ability to develop and execute tactical plans to support the strategy
Excellent ability to coach motivates and direct work tasks to a multidisciplinary team of Salesforce professionals
Desirable bonus
Bachelors Postgraduate degree or professional qualification in Business Computer Science Marketing Finance or a similar field of study
Active in the Salesforce community
Certifications FSL Admin Developer I Developer II Salesforce Designer certifications Salesforce Architecture certifications Sales Cloud Consultant Service Cloud Consultant Platform App Builder
Client Interview Yes
Notice Period
Job Location flexible
Skills
Salesforce-Architecture
