Are you a people person who loves solving problems and making customers happy? We're looking for a friendly, dependable, and detail-oriented Customer Service Agent to be part of our growing team! If you're a great communicator who genuinely cares about helping others, we want to hear from you.
What You'll Do:
- Respond to customer inquiries and handle any complaints.
- Provide detailed information about our products and services.
- Troubleshoot and resolve product issues.
- Maintain and update customer records.
- Escalate questions to the Sales or Production Managers when needed.
- Keep up with evolving product knowledge.
What We're Looking For:
- Previous experience in customer service or sales.
- Ability to build strong relationships with clients.
- Strong multitasking and prioritization skills.
- Positive and professional attitude.
- Excellent written and verbal communication skills.
Work Schedule & Perks:
- Monday to Friday, 6 or 8-hour shifts with flexible hours.
- On-site presence needed 1-2 days a week, based on your schedule.
- Flexible payments (weekly or biweekly).
- Performance-based benefits.
About WHEELSFEELS:
We’re a fast-growing company specializing in innovative camping and overlanding gear for SUVs. Even though we've only been around for a year, we’ve seen remarkable growth and are proud of our unique designs and talented production team. Now, we're looking for someone to help us deliver top-notch customer service as we continue to grow.
If you're ready to make a difference and be part of a passionate team, apply today!
