At McCann Managed Markets, all we think about, write about, draw about, wonder about, or worry about is managed markets. We are dedicated to helping patients who receive prescriptions for your products be able to get them filled. And to do this takes being dedicated.
We use our collective strategic intelligence to give patients better access to your products. And we put our knowledge to work making sure your product's message can be heard in an increasingly complex marketplace - and make a difference in the lives of the people it is intended to help.
JOB SUMMARY:
The Resource Coordinator (RC) assists the day-to-day efforts of the Resource Management (RM) team by running reports, handling freelance requests, maintaining organization charts, and providing key administrative support. The RC partners closely with cross-functional teams such as finance, talent acquisition, project management, human resources, among others. The RC coordinates a variety of operational tasks while beginning to understand agency departments, what each of the departments do, and how they all work together.
ESSENTIAL FUNCTIONS:
Freelance Resources
- Coordinates onboarding, offboarding, timesheets, and all other activities for the entire life cycle of freelancers.
Cross Functional Collaboration
- Begins to form relationships with various departments to support resource management efforts.
Administration
- Maintains a timely, detail oriented and accurate approach to administrative tasks.
JOB DUTIES/RESPONSIBILITIES:
- Compiles availability of resources for assigned departments and tracks requests to cover workload increases, new business pitches, time off coverage, leaves.
- Assists with running regular reporting for the department such as admin time review, utilization, freelance projections.
- Owns the freelance process including request intake, coordination with Talent Acquisition (TA) and Human Resources (HR) for on/off-boarding activities in Avature, acts as point of contact freelance questions and timesheet compliance.
- Works with department leads and hiring managers to ensure freelancers have a positive experience from onboarding through the end of their assignments.
- Ensures freelancer timesheets are entered and approved.
- Works closely with Finance to ensure invoices are processed in a timely manner.
- Assists with maintaining department systems, documents, and tools.
- Assists with scheduling regular status meetings with key stakeholders within the agency including agendas and recaps.
- Routes and follows up on ad hoc requests from agencies within network.
- Assists in scoping activities by helping track down information needed to finalize scopes.
- Exhibits understanding of advertising staffing structure, project scoping, and flow.
- Communicates with team members regularly regarding activity, issues, and solutions.
- Works on multiple tasks simultaneously.
- Demonstrates understanding of the Vantage/billing process and importance of timely recording of hours.
- Maintains department organizational chart and other process documents as needed.
- Completes own timesheets, expenses, and all other administrative duties accurately and on a timely basis.
EDUCATION:
- Bachelor's degree Marketing, Advertising, Communications or related field (Preferred)
LICENSES AND CERTIFICATIONS:
EXPERIENCE:
- 0+ Years Resourcing, Project Management, Operations, Business, Talent Acquisition, or related fields. (Preferred)
KNOWLEDGE, SKILLS, & ABILITIES:
Software:
- Basic knowledge of Word, PPT, Excel, Outlook, and Teams (required)
- Basic knowledge of PM and resourcing tools a plus but not (required)
- Ability to understand and follow internal processes.
- Strong verbal and written communication skills.
- Attention to detail.
- Organization skills.
- Time management skills.
- Basic financial aptitude.
COMPETENCIES:
- Collaboration: Works effectively in a team to build and foster a collaborative environment.
- Multitasking: Juggles and prioritizes competing tasks and deliverables.
- Problem Solving: Shows curiosity and interest in finding the cause of problems, looks for effective solutions and takes the necessary actions to resolve them.
- Engaged/Motivated: Is attentive, proactive, and shows interest in the subject.
- Attention to Detail: Self-edits one’s own work and has a sharp focus on even the smallest of details.
- Communication: Shows interest in the subject; expresses ideas accurately and clearly.
- Interpersonal Skills: Works effectively in a team environment and builds relationships with others.
- Growth: Demonstrates passion for curiosity, thirst for knowledge and promotes these traits with the team; pursues continuing education.
SALARY:
- $47,000 to $60,000 Annually
STATEMENT OF UNDERSTANDING:
This Job Description is not a contract of employment but serves as a reference for your mutual understanding of the terms and conditions associated with the position.
Your role may vary from this description, and you may be asked to perform other duties or have additional responsibilities outside of what’s outlined above. If you think that there are elements of this job description that are inaccurate, please speak with your manager and/or HR Partner.
There are three types of Employee Work Arrangements that classify where a person conducts work: In-Office, Hybrid, and Fully Remote. The amount of time an employee spends working virtually versus in person is dictated by their work arrangement classification, the demands of the role, the needs of the agency and their team, and a person’s performance.
This job description is not intended to include modifications consistent with providing a Reasonable Accommodation.
