The NMSM-National Meeting Sales Manager position is responsible for working with Meeting & Event professionals and non-professionals, to generate new business opportunities for meetings, events and hotel room blocks at the property. This position will be held accountable to respond to, and generate qualified sales prospects that convert to definite bookings. The NMSM is responsible for ensuring that revenue goals are achieved or exceeded for their assigned territory and market segment. This position will help develop and implement plans for sales initiatives in order to support the mission of the GSR, and reporting of the results of the sales activity from the assigned markets.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Create and execute an annual Business Development plan for large meetings, tradeshows, expos and room blocks in their assigned region
- Plans and attends major travel functions (i.e. trade shows, associations, sales call) that deal specifically with his/her marketing area including pre-trip and post trip reports.
- Organize and conduct site inspections and foster new relationships with clients to grow their market for GSR.
- Coordinate and assist with the planning of FAM trips
- Respond efficiently to leads generated from multiple sources included but not limited to RSCVA, Cvent and Web Inquires
- Lead, development, create, and execute new sales strategies that support the vision of the GSR owners and management team.
- Run and analyze new and existing reports and data on relevant sales opportunities to help design a strategic plan, solicit business in their region and provide recommendations to Senior Leadership on business decisions all to maximize revenue
- Maintain all data within the Salesforce/Delphi system in order to maximize the use of hotel room revenue and function space inventory.
- Set priorities, hit deadlines, shape deliverables and communicate with leadership on results that can be understood and acted upon.
- Analyze new and existing tools to assist decision-making and sales drivers
- Maintain an on-going relationship with colleagues, hotel current and past clients
- Identifying long-term opportunity areas to improve sales and operations
- Maintains a minimum standard of 60 prospecting calls per month to new accounts for future group business.
- Complete knowledge of status on all pending bookings at all times with an accurate 90-50-10 personal report
- Meets or exceeds pre-determined productivity goals.
- Participates in the Annual/Quarterly Sales Plan Incentives
QUALIFICATIONS
To perform this job successfully, an individually must have a track record of performing each essential responsibility satisfactory. The requirements listed below are representative of the knowledge, skill and/or ability required.
Education and Experience
- High school diploma or GED
- 10 years of progressive sales and/or marketing experience
- 8 years of experience in hotel group sales, event sales or catering sales
- 5 years of meeting & event business development experience
- Experience and success with multi-million dollar personal sales goals
- Meeting & Event Sales Leadership experience preferred
- Operations knowledge of resort/casino properties
- Strong communication skills, ability to plan and implement action plans and must have basic presentation experience.
- Working knowledge of Delphi.
- Must be personable and exemplary customer service skills.
Language Skills
- Excellent communication skills both written and oral.
- Must possess interpersonal skills to deal effectively with business contacts and employees at all levels of the company.
- Must possess a strong attention to detail and presentation skills.
Mathematical Skills
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, percent, and to create and interpret bar graphs.
Reasoning Ability
- Ability to define problems, collect data, establish facts and draw valid conclusions through decisive judgment.
- Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram or schedule form.
Certifications, Licenses, Registration
- Must obtain and maintain appropriate licensing with the Nevada Gaming Board and Alcohol Awareness Card.
Other
- Must be a minimum of 21 years of age.
- Must be proficient in Microsoft Office Products: Word, Excel, Power Point, Publisher, and Outlook.
- Flexible to work all shifts including holidays, nights, weekend hours and overtime as business needs dictate.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee: must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, team members and others. Is regularly required to sit; stand; walk and move through all areas of the casino; speak and hear; use hands to finger, handle, or feel. May reach with hands and arms above shoulder level; bend/stoop, squat, balance, kneel, lift and push/pull. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance visions, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment. The noise level in the work environment is usually loud.
