IT System Administrator

CRG • united states, united states, us • 3w ago

IT System Administrator

Location: Knoxville, TN

Pay: $86,700 +40-50% Annual Bonus

Job Description

The primary function of this role is to provide system administration duties across our windows and Azure infrastructure. The role will provide support to our senior system administration role, completing various assigned projects and tasks. Including but not limited to:

Responsibilities

75%

Provision new systems using existing cisco UCS templates
Troubleshoot basic to advanced issues with our approximately 300 production windows servers – various OS versions
Primary owner of SCCM and various other update tools to ensure all systems stay up to date with Microsoft and third-party patches.
Manage all Microsoft and third party updates, ensuring company update schedules are adhered to
Manage AD, DHCP, DNS – resolving issues escalated to you
Manage all group policy changes utilizing existing version controls
Primary owner for Intune policy, enrollment and troubleshooting
Various org wide project work as both team member and project leader
Manage vendor relationships

25%

Tier III Helpdesk Support
Solves advanced desktop system and application issues...
Work with end-users to identify hardware and software solutions.
Evaluate requests, provide alternatives, and recommend purchase options.
Research and obtain quotes for computer hardware, peripherals, and software for new systems.
Manage warranty policies and request quotes and extensions when appropriate.

Qualifications

Bachelor’s Degree Computer Science (or Equivalent Experience)
3 to 5 years of System administration experience with similar responsibilities
It is an essential requirement of the job that the employee have the ability to function in a feedback-rich, team-based environment.
Employees must possess good interpersonal skills and be compatible with co-workers.

Nice to have: