Job Summary
The Outside Sales Representative will work with the US Import/Export Sales Manager to sell wholesale lumber from around the world to USA based customers and sourcing from the US for export around the world.
Duties/Responsibilities
- Develops and maintains relationships with potential and existing clients.
- Builds and maintains a network of sources from which to identify new sales leads.
- Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
- Demonstrates the functions and utility of products or services to customers based on their needs.
- Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
- Works with the accounting team on accounts receivable issues.
- Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
- Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
- Provides periodic sales forecasts.
- Performs other duties as assigned.
Required Skills/Abilities:
- Excellent interpersonal and customer service skills.
- Excellent sales and negotiation skills.
- Speaks Spanish.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Ability to function well in a high-paced and at times stressful environment.
- Ability to work closely with a small team.
- Ability to change focus and direction as the market requires.
- Desire to grow with the company.
- Proficient with Microsoft Office Suite or related software.
Education and Experience:
- Bachelor’s degree in marketing, Sales, Business, or related field OR
- At least two years of experience in the wholesale lumber business.
