In this role, the successful candidate will be responsible for providing basic support services for Medical Office intake operations. Assist with post-visit inter-departmental scheduling for patient visits, treatments, and procedures in collaboration with other areas within the Medical Center. Obtains pre-authorizations/certifications for treatments and diagnostic procedures as appropriate. May provide assistance to less senior staff and cover the front-desk as needed.
Schedule
Wednesday: 7:30am - 3:30pm
Thursday: 9am - 5pm
Friday: 9am - 5pm
Responsibilities
- Greet and welcome guests as soon as they arrive at the office
- Manage patient flow
- Schedule appointments
- Coordinate & process payments, payment plans & patient memberships plans
- Follow up on patient inquiries, consults and leads via phone, text, email
- Provide basic and accurate information in-person and via phone/email/text
- Answer, screen and forward incoming phone calls
- Responsible for the distribution, handling & preparation of all incoming & outgoing mail/deliveries/packages
- Ensure reception area is tidy and presentable & the front desk is well stocked (e.g. pens, business cards, forms, brochures, etc.)
- Maintain inventory of all medical, marketing & office supplies
- Perform other clerical receptionist duties as assigned
- Manage reports for location as requested by management
- Support medical team as necessary
- Other tasks as assigned
Qualifications
To qualify you must have a High School diploma. 1 year of relevant medical clerical experience or the equivalent combination of education and experience. Must include prior physician practice experience and knowledge of medical terminology. Background in computer literacy preferred. Excellent organizational, interpersonal and communications skills required.
About Us
At Alexes Hazen MD PLLC, we are dedicated to providing exceptional care and innovative aesthetic treatments. We value compassion, professionalism, and a commitment to excellence. If you are passionate about helping patients achieve their aesthetic goals and providing top-notch care, we would love to hear from you.
Application Process
Please send your resume and a cover letter detailing your relevant experience to Erica@AlexesHazenMD.com
