About Us: Join a dynamic and collaborative team in a fast-paced environment where you'll have the opportunity to continuously grow and gain valuable insights into the Commercial Real Estate industry. Our company offers an engaging work atmosphere and a platform for professional development.
Role Overview: We are seeking a skilled Collections Specialist to manage tenant accounts and handle collections processes. The ideal candidate will have a minimum of two years of experience in communicating with tenants about overdue payments and resolving billing issues through meticulous research and diligence.
Key Responsibilities:
- Conduct collections calls for all past-due balances.
- Collaborate with the legal team to prepare notices, promissory notes, and other legal documents related to overdue rent.
- Oversee and monitor tenant accounts, ranging from national tenants to small entrepreneurial businesses.
- Handle inbound and outbound calls to discuss outstanding balances, insufficient funds, or returned checks.
- Review and reconcile tenant ledgers and accounts, including rent and triple net charges.
- Resolve disputes by coordinating with tenants, property management, and the accounting team.
- Prepare and present weekly and monthly updates and status reports on outstanding delinquencies.
- Perform other duties as assigned.
Qualifications:
- At least 2 years of experience in Accounts Receivable or Collections.
- Proficiency in Microsoft Office Suite, particularly Excel.
- Strong verbal and written communication skills.
- Excellent problem-solving and analytical abilities.
- Ability to prioritize and multitask in a high-volume, fast-paced environment.
- Commercial Real Estate experience is a plus.
- Associate degree required; Bachelor’s degree preferred.
- Experience with Yardi and Skip Tracing – LexisNexis is a plus.
If you’re a proactive individual who thrives in a challenging environment and is eager to contribute to a leading team in Commercial Real Estate, we’d love to hear from you!
