***We are unable to work with 3rd-party or corp-to-corp candidates for this position***
***Must be authorized to work in the US***
Position Overview:
Our client is seeking a highly professional, self-motivated datacenter systems administrator for our Regional Datacenter (RDC). The ideal candidate will have experience working in a software development environment with primary responsibilities listed below.
Responsibilities:
- Server hardware management: Plan and implement server installations including planning, preparation, installation, cabling, LAN configuration, OS installation, and post configuration.
- Provide hardware swap-outs for repairs, and interact with vendors for parts and service support, including over-seeing their onsite activities.
- Deploy operating systems with homegrown automated deployment process.
- Working closely with the facilities technical team, monitor and report incidents across all data center facilities equipment via daily walkdown of the environment.
- Monitor and respond to hardware incidents across all data center IT equipment e.g. servers, filers, switches, and data backup libraries.
- Participate in daily facility walk down and off-hours maintenance of IT systems as required for business.
- Participate in on-call rotation one week a month. Datacenter audits and reporting, adhering to all data center operational processes and procedures.
- Operating System troubleshooting (Windows / UNIX).
- Manage inbound tasks via ticket tracking tool (ServiceNow), following standard ITIL Change and Incident Management processes.
- Virtual machine deployment and management Scripting, process improvements, automation.
- Deploy and configure new Linux systems.
Required Knowledge/Skills, Education and Experience:
- Bachelor’s degree in Computer Science or equivalent relative work experience.
- 2 years’ experience in an IT maintenance & support operational role, including operating system installation and troubleshooting.
- 1+ year of experience working with virtual environments and deployments.
- 1+ year of experience with Linux (Redhat, CentOS, SLES, etc.) installation, troubleshooting, and support.
- Ideal candidate will have scripting (BASH, Perl, PowerShell) and process automation experience.
- Ability to follow technical written and verbal directions.
- Ability to work well with various teams both local and remote including international.
- Familiar with Microsoft Office including Outlook.
- Good communication, collaboration, and presentation skills.
- Advanced hardware component troubleshooting skills (CPU, memory, motherboard, controllers, and disks) and replacement of components thereof.
- Able to lift 50+ pounds.
Preferred Knowledge/Skills, Education and Experience:
- Network configuration and troubleshooting
- Experience managing and maintaining a highly available datacenter environment utilizing configuration management (DCIM) tools.
- Familiar with ITIL operations
- Familiar with network storage systems (some or all: Network Appliance, Tintri Storage, Nimble Storage) and server automation and configuration management orchestration.
- Familiar with Datacenter level backup processes and software
- Familiar with some or all: Building Management Systems, facilities monitoring tools, fire detection, and suppression systems.
- Knowledge of alternate power supplies/generators and following emergency procedures and processes.
