Ultimate Staffing is seeking an Account Specialist to join a leading organization in the client services sector. As an Account Specialist, you will play a vital role in managing and nurturing client relationships, ensuring satisfaction, retention, and growth. This position requires excellent communication skills, a strategic mindset, and a dedication to client success.
Location: Onsite, Orange County, CA
Employment Type: Temp - to - hire
Schedule: Monday to Friday, 7-4
Salary: $25 - $30 hourly (DOE)
Company Overview: A reputable company specializing in client services, dedicated to delivering high-quality solutions and maintaining strong client relationships.
Key Responsibilities:
- Client Relationship Management: Serve as the primary contact for assigned clients, fostering strong, long-lasting relationships.
- Needs Assessment: Understand client goals, challenges, and industry trends to provide tailored solutions.
- Communication: Regularly update clients on progress, gather feedback, and address any concerns.
- Opportunity Identification: Recognize opportunities to upsell or cross-sell additional products or services to existing clients.
- Strategy Development: Create and implement strategies to expand the scope of services provided to clients.
- Collaboration: Work with other departments to ensure a seamless client experience.
- Inventory: Work with Quality, R&D, and Purchasing with our RMR (Raw Material Requisition/Reactivation) process for new ingredients & Components for customers. Facilitate with operations to review the setup of components, labels, and ony other customer packaging requirements.
Qualifications:
- Bachelor's degree in Business, Marketing, Communications, or a related field preferred.
- 3-5 years of experience in account management, client services, or a related role.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
