Negotiator- Debt Resolution
Location: Remote
The Debt Resolution Negotiator role is focused around conducting heavy-volume negotiations with creditors in concurrence with the FDCPA (Fair Debt Collection Practices Act) and reaching settlements with the goal of lowering our clients' debt. Ideal candidates will have a strong personality and sense of individuality, and a fervent drive and determination to help others. Honed people skills and empathy are valuable traits that will allow candidates to thrive in a rewarding and prosperous career.
RESPONSIBILITIES
- Negotiate, deliver, and follow through to completion on client settlement offers and proposals between the client and the creditor
- Establish and maintain contact with creditors, collection agencies, collection law firms, and debt buyers
- Analyze client portfolios to determine the best strategy to help clients achieve financial freedom as quickly as possible
- Review clients’ banking accounts to determine funds necessary and available to execute the program
- Responsible for achieving monthly KPIs set by management
QUALIFICATIONS
- Bachelors degree or 3 years equivalent work experience
- No previous experience is required – we have a new-hire training program to develop the necessary skills
- Strong business acumen and professionalism
- Excellent verbal and written communication
- High energy, competitive, passionate, and motivated to be #1
- Ability to thrive in a fast-paced environment
- Strong problem-solving skills
- Extremely detail-oriented
The skills mentioned above only describe the essential job functions and are not intended to be a complete list of all duties and responsibilities. All job functions must be performed in accordance with The J.G. Wentworth Company policies and procedures.
