Reliability Engineer
Main Responsibilities:
Working as part of a team to manage Global trading platform readiness: pre-trading through to post-trade and reconciliation systems.
Monitor and support end to end transaction flow across the trading platform.
Quickly identify, analyze and correct alerts & issues and/or escalate to minimize trade flow impact and preempt outages.
Incident management: create and send reports following established procedures.
Problem tracking – identify and steer problematic issues through to resolution.
Effectively and regularly communicate with Portfolio managers, Operations, Development, Compliance and Infrastructure teams.
Support scheduled changes working with Dev teams.
Oversee automated processes, scheduled jobs and regular reporting.
Manage users’ requests / queries : track requests, review approvals, updates, resolution through to closure, etc.
Identify inefficiencies such as repetitive activities, manual processes and suboptimum tools/workflows to drive continuous improvements via automation and collaboration with internal development teams.
Requirements:
At least 3+ years of application support experience.
Comfortable with Client / server architecture, Linux OS, and AWS
Proficiency with Bash essential; proficiency in a scripting language such as Python or Perl would be ideal.
Detailed practical knowledge of FIX protocol.
Experience using relational Databases (eg MySQL, MS SQL).
Good knowledge of trade flow, asset classes and types, a plus but not essential.
Highly organized, detailed, control oriented, enjoys solving problems and brings in a "takecharge" attitude.
Strong verbal/written communication skills required to support daily interaction with brokers, exchanges, and internal trading teams.
Self-motivated individual that takes initiatives and has an ownership & accountability mindset
Must show the ability to make quick decisions and establish priorities in a multi-tasking environment.
Experience with the Atlassian stack (JIRA, Confluence, Service Desk) would be useful.
