At Generac, our people help make the world safer, brighter, and more productive. We are united by our efforts to inspire change for a better world; impact our people and community; influence and achieve positive results; and innovate the industry. Our shared goals allow people with diverse backgrounds and points of view to work together, bringing our global customers peace of mind through reliable products and exceptional support.
This Manager Risk position leads and manages the development and execution of enterprise claims efforts. Works closely with risk “owners” in all departments to identify, measure, mitigate and monitor risks that could impact department and enterprise objectives. Work with employees/claimants, insurance company claims handlers, third party claims administrators, nurse case managers, attorneys, and other stakeholders. This role is also responsible for partnering with Environmental Health & Safety (EHS) and Human Resources (HR) functions to ensure Generac operations are conducted in conformance with all applicable federal, state and local laws, permits and regulations while maximizing the use of industry best practices.
Essential Duties and Responsibilities:
- Design and lead a streamlined incident and claim handling structure – including clear definition of roles, responsibilities, and accountabilities for internal leadership, third party claims administrators, & insurance company claims handlers
- Work with site EHS/HR teams to gather information and investigate incidents to support site teams and Third-Party Administrator claims examiners
- Ensure alignment of strategic and business practices with claims handling and action plans. This includes assisting in obtaining medical records, managing lost time and coordinating return to work plans with internal and external stakeholders, and coordinating with nurse case management to ensure timely and appropriate treatment until maximum medical improvement is achieved for full duty.
- Resolve claims within delegation of authority and make appropriate recommendations for management on higher value claims. Regularly provide status reports and recommendations on larger claims to supervisor
- Lead change by recognizing that change is essential, set goals for change, and lead purposeful adaptations to work that align with Generac’s strategic vision
- Review and approve monthly claim reports. Make reserve and settlement recommendations, when appropriate.
- Stay current with industry trends, best practices, and changes in insurance laws and regulations
- Establish tracking and reporting mechanisms and dashboards to measure incident and claim handling effectiveness and progress
- Manage the reporting of monthly incident and claim trends; develop data analytic dashboards to track performance
Minimum Qualifications:
- Bachelors Degree in Risk Management/Business field
- 5 years leading/managing Workers Compensation lost-time indemnity claims & regulatory requirements.
- 3 years people management/leadership experience
Preferred Job Requirements:
- Masters Degree in Risk Management/Business field
- Insurance or Risk Management designations/certificates/credentials are preferred (e.g., AIC, CPCU, CWCP, WCS)
- 6 years in multi-lines claims handling (Auto Liability, General Liability, Property, and Workers’ Compensation)
- Experience in managing Worker’s Compensation claims in monopolistic states
- Experience with Canadian Worker’s Compensation laws
Knowledge / Skills / Abilities:
- Ability to manage and execute the coordination of multiple projects within required timeframes and expectations;
- Demonstrated excellence in communication skills; be able to inform both orally and in writing;
- Working knowledge of Microsoft Office products, data analytics systems (Power BI, Tableau), advanced Microsoft Excel capabilities (Pareto analysis via pivot tables)
- Able to perform detail-oriented tasks;
- Ability and willingness to work at both a strategic and detailed level to ensure continuous improvement in claims management
To formally apply to this position click here: https://generac.wd5.myworkdayjobs.com/en-US/External/details/Corporate-Risk-Manager_JR3052?q=risk%20manager. You will not be considered an applicant until you complete online application.
Great Reasons to work for Generac:
- Competitive Benefits: Health, Dental, Vision, 401k and many more
- State-of-the-art facility with an onsite gym, walking trails, café, free parking and many employee activities
- Scheduled events throughout the year that allow our employees, both current and retirees, to gather together and enjoy their time with their families and co-workers
- Eligible for summer hours! (Memorial Day – Labor Day)
- Pride! When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits many employees volunteer their time with the customer support team or on the production line while others go right into storm-affected areas to repair generators
- We believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days.
- Every day is Jeans Day! Dress for your day.
- Product loan and discount programs
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."
