About the Company:
The Area Manager, Launch Specialist - CPG stands up the operation of an assigned region; leading a team of coordinators in the provision of services and training; providing technical assistance to assigned region; and is responsible for regional logistic program operations to ensure that products and/or people move from one place to another efficiently and cost-effectively while fostering relationships with drivers and clients. A successful Area Manager, CPG, will complete every transition smoothly with no time delays, lost product, or incidents that prevent the customer from receiving their orders.
Responsibilities:
- Establish the entire process of a shipment, from acquisition to delivery
- Correspond with clients, suppliers, warehouses, transportation hubs, and drivers to ensure efficiency
- Driver Community Management (drive culture)
- Responsible for Carrier, Owner Operator and Driver Recruitment
- Build Regional Supplier Relationships and KPI Management
- Conduct system updates, region specific, and driver improvement
- Conduct driver evaluations and coaches drivers to ensure consistency and an exceptional experience
- Coordinate and conduct Training/onboarding of drivers onto our platform
- Responsible for application adoption by both drivers and clients
- Work closely with control tower to ensure delivery of client loads
- Coordinate with HSE & Compliance Manager for risk & communications with drive teams
- Other duties and special projects as assigned
Qualifications:
Educational/Experience Requirements:
- Bachelor’s degree (B.A.) preferred
- 5+ years truck operations or related experience and/or training
- Prior CPG industry experience
Required Skills:
- 75-100% travel required
- Proficiency in Microsoft Office (outlook, excel, word)
- Demonstrate a strong sense of urgency in all projects and an ability to prioritize and re-prioritize as necessary.
- Ability to multi-task projects and required tasks in an organized fashion
- Ability to work in a team environment as well as self-motivated in individual projects
- Ability to communicate both verbally and written to all levels within and outside of the organization
- Strong attention to detail and critical thinking and problem solving skills
- Commitment to excellent customer service
- Ability to work a flexible 12 hour day, Monday through Friday
