Job Opportunity: IT System Administrator - Onsite & Remote Support (MSP)
Join a dynamic Managed Service Provider committed to fostering a collaborative culture and empowering employees to thrive in their careers. We prioritize professional development with benefits like education and certification reimbursement.
Position Overview: As an IT System Administrator specializing in Onsite & Remote Support, you will be a key player in our team, handling helpdesk escalations, assisting with migrations, and serving as a trusted advisor to clients during onsite visits.
Key Responsibilities:
- Recommend innovative technologies and solutions to enhance client environments.
- Test and evaluate network systems to identify issues and implement improvements.
- Develop and optimize systems and processes for efficient support, both remotely and onsite.
- Provide escalation support for Help Desk Technicians and Junior System Administrators, including training and mentorship.
What We Offer:
- Competitive salary: $65,000 - $80,000
- Certification and training reimbursement
- Generous PTO and holiday schedule
- 401k plan with a 6% match
- Frequent company outings to foster team bonding
- Regular performance reviews with opportunities for bonuses and promotions
- A collaborative, team-oriented culture
- Emphasis on work-life balance with a hybrid work model
If you are a technical expert looking to make a difference while working in a supportive environment, we would love to hear from you!