Digital Content Coordinator
Chicago IL
FTE
Job Summary:
The Digital Content Coordinator is responsible for managing and organizing content, content catalogs, search capabilities, and content data analytics across the firm’s intranet platform as well as other digital content services. This role involves the creation, organization, and maintenance of SharePoint sites, libraries, and content. The Digital Content Coordinator ensures that the content platforms are optimized for collaboration, accessibility, and security while aligning with the firm’s needs and best practices.
Key Responsibilities:
- Create, edit, and manage content across various platforms, including SharePoint.
- Maintain accurate and updated content documentation, guidelines, and policies.
- Ensure all uploaded content adheres to company standards for quality, security, consistency, and branding.
- Develop and manage editorial calendars.
- Monitor content performance and optimize based on analytics.
- Content and Site Structure:
- Design and manage site collections, libraries, lists, and workflows.
- Implement and maintain taxonomy, metadata, and tagging to ensure proper organization and ease of use.
- Perform regular audits to ensure data consistency, relevancy, and proper document lifecycle management.
- Manage enterprise search capabilities.
- Permissions and Access Control:
- Manage user permissions, roles, and access levels to ensure data security and compliance.
- Set up and configure security settings for SharePoint sites and documents.
- Coordinate with IT and compliance teams to ensure that content is aligned with organizational policies and regulations.
Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
- Minimum 2 years of experience in SharePoint administration or content management.
- Strong knowledge of SharePoint Online, SharePoint 2016/2019, or Microsoft 365.
- Experience with SharePoint Designer, Power Automate, Power Apps, and other Microsoft Office tools.
- Familiarity with content management best practices, document lifecycle management, and metadata management.
- Experience with HTML, CSS, and basic web design principles.
- Experience with content data analytics and reporting tools such as Google Analytics, SharePoint usage data reports, and ServiceNow Content Analytics.
- Strong analytical, organizational, and communication skills.
- Ability to work independently and manage multiple tasks in a fast-paced environment.
- Experience in the legal industry preferred.
Key Competencies:
- Detail-oriented with a focus on content accuracy and quality.
- Excellent interpersonal and communication abilities.
- Ability to train and support non-technical users.
- Ability to manage competing priorities and deadlines.
