The Lead Administrative position is responsible for independently performing day to day activities along with work functions specific to Audit, Compliance & Data Privacy but not restricted to liaison with other locations SPOC, monitoring and reporting other tasks as may be assigned from time to time by the Supervisor
Responsibilities:
A. Audit & Compliance, Data Privacy:
a) Always ensure audit readiness of the location by complying with and enforcing TCS Policies.
b) Ensure that artefacts are always created and available and participate in Audit Activity.
c) Assist Head of Administration and Location Head in preparation of documents required for quality/security audit of the office.
d) Ensure that the location complies with all statutory requirements, building codes, CCPA, COI etc. and regular updating the same in compliance portal of TCS.
e) Ensure compliance with and adherence to Work Environment Guidelines (WEG), Data Privacy and HSE Guidelines.
f) Maintain record of Health Safety Environment Data, Maintenance Planner, Technical Data for all location as per the TCS process and assist location’s Head to face internal/external audit.
g) Enforce compliance requirements and reporting, as laid forth by each client and TCS and represent the security interests of the Administration team in a professional manner.
h) Implement process improvement measures on a regular basis.
B. Documents, Reports & Trackers:
a) Create, maintain, and update monthly, quarterly, and per-request Reports involving Vendor evaluations, Monthly Admin Report, preventative maintenance schedule, Technical Data, Data privacy Addendums & Certificates, etc. for all locations.
b) Coordinate with locations to prepare location related critical documents for Audit (i.e. OPD, TGL, RR, OLA etc.)
c) Create, maintain, and update Trackers for Preventive maintenance & Drills.
C. Other Requirement:
a) Any other administrative functions that may be required / assigned by Supervisor from time to time.
Qualifications:
• Associate degree.
• 5- 10 years’ experience in Administrative Function of a medium sized facility (> 1000 associates) preferred.
• Should possess excellent English communication skills (written & verbal)
• Should have good computer skills: Microsoft Office (especially word, excel, power point etc.).
• Should have knowledge of: - (1) Office Management & Maintenance activities, (2) Safety, firefighting and fire control systems, (3) Personnel management, ( 4) Finance / Accounting processes (5) Audit & Compliance Knowledge
• Must be a team player with good interpersonal skills and ability to work in a diverse multicultural environment.
• Should possess: - (1) Good organizational and planning skills, (2) Analytical and problem-solving skills, (3) Good and quick decision-making capability.
• Should be: (1) Proactive (2) Self-motivated (3) Flexible (4) Adaptive (5) Professional (6) Able to multitask, (7) Accessible on phone for any emergency requirement at the location and (8) Available for work outside of regular business hours if needed Questions for Internal and Total Rewards:
